Complimentary supplies: When using the DX Daily Store Specialty Pharmacy in Orlando, we provide you key therapy-related ancillary medical supplies at no additional cost.

To fill a prescription or to order refills of your current medication, contact us at 1-877-453-4566. Not having your medication on hand can result in serious consequences. We can correspond with you and your physicians to set up your next refill, so you stay on track with your treatment plan.

Medications prescribed by your provider may be available as a lower-cost, FDA-approved generic. To inquire about availability of a generic substitution for your prescriptions, contact us at 1-877-453-4566 or reach out to your provider for more information.

Our standard processing time is less than 24 hours. This does not include delivery time. If you feel you are experiencing a delay or to receive an update on your prescription status, please contact us at 1-877-453-4566.

If your medication is not listed on our Specialty Medication List, contact us at 1-877-453-4566. We believe that no patient should be left behind. There is a customized solution to fit each patient’s needs, including prescription transfers. Our patient care coordinators can assist you with necessary transfers or next steps.

The Patient Management Program provides support that goes beyond filling a prescription – and it comes at no extra cost. We are part of your health journey and at DX Daily Store Specialty Pharmacy, you have access to remote specialty nurses for assistance and education on your condition and treatment needs.

Prescription cost will vary depending on your insurance. Our insurance team can assist you in understanding your options, please contact us at 1-877-453-4566 to learn more. If you have a co-pay, our team will work to see if you qualify for a special discount through a Patient Assistance Program to help you receive the prescriptions you need at a low or no cost to you.

If your insurance company considers DX Daily Store Specialty Pharmacy an out-of-network pharmacy, an associate will reach out to inform you of your options.

We are committed to providing you with your medications on time, under any circumstances. Contact us at 1-877-453-4566 or e-mail specialty@dxdailystore.com in the event there is a disaster in your area to provide an alternate delivery location.

To report concerns such as adverse drug events, suspected errors, or if you have questions about a recalled product, call 1-877-453-4566 or e-mail specialty@dxdailystore.com.

If you have a concern or complaint about your care, you may contact a manager or supervisor at 1-877-453-4566 or e-mail specialty@dxdailystore.com. If you would like to provide feedback about your care at DX Daily Store Specialty Pharmacy, you may contact the Accreditation Commission for Health Care (ACHC) at (855) 937-2242.

If your insurance company offers it at a preferred pharmacy other than DX Daily Store, our knowledgeable Specialty Pharmacy team in Orlando will transfer the prescription to the pharmacy that meets your needs.