Brother

Brother HL-L5200DW Mono Laser Printer

$213.61
(2.5) 2.5 stars out of 10 reviews 10 reviews
$213.61
$213.61
Free overnigh delivery
FSA and HSA eligible
Brother HL-L5200DW Mono Laser Printer

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Customer reviews & ratings

2.5 out of 5stars
(10 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
04/22/2018
Quick printing
I bought this because my Lexmark cartridge costs as much as this printer. Excellent printer if you do not need color . Also this prints 40 ppm. Highly recommend
Annasa

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
01/12/2021
I'm really disappointed. Do not buy!
I have tried for months to print mixed paper size documents with not success. I have contacted brother repeatedly and I just spent 1 hour just today. We tried everything and then I was told that there was nothing else that they could do and referred me to contact adobe. I plan to sell this machine and buy another printer from a different brand.
Alex118
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/25/2021
    Brother HL-5200DW
    The printer is fast and connects easily but the copies are blackened with toner. I've blown off the excess several times but I the original toner cartridge in it and its bad. I have purchased 9 or 10 printers and fax machines from Brothers and they are normally good. This one is not. This is the third HL-5200 I bought in the last 12 months or so and I would not suggest any purchase this printer.
    jeb3
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/03/2021
    Keeps pausing between pages during a print job.
    When printing several pages in a document, the printer pauses after printing 3-4 pages before continuing. I also have to unplug it to reboot it several times during a day when printing a lot of documents. Causes a huge waste of time.
    Susan
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/12/2021
    I'm really disappointed. Do not buy!
    I have tried for months to print mixed paper size documents with not success. I have contacted brother repeatedly and I just spent 1 hour just today. We tried everything and then I was told that there was nothing else that they could do and referred me to contact adobe. I plan to sell this machine and buy another printer from a different brand.
    Alex118
  • 2.00 out of 5 stars review
    Verified Purchaser
    09/01/2020
    Unreliable transition from letter to legal
    Worked great for about a month. It started jamming when transitioning from one size paper to the other. My job requires me to print document packages of 100-200 pages, with both letter and legal. When I print from the road it is especially frustrating to stop at my office to pick up documents to find a paper jam. I'm happy with the quality, however, it it doesn't consistently perform it's very purpose, it's not worthy of anything more than 2 stars.
    LoanSigner
  • 2.00 out of 5 stars review
    Verified Purchaser
    08/02/2020
    Bad experience so far
    It works great when it works. Sometimes it prints garbage for the first print job wasting a lot of paper. Prints great when the same job is resubmitted. Does not print different paper sizes. I have a notary business and need to print both legal and letter size for some reason it won't print the different paper sizes. I have reached to support several time without success. I want to return it.
    RandA Notary
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/22/2018
    Quick printing
    I bought this because my Lexmark cartridge costs as much as this printer. Excellent printer if you do not need color . Also this prints 40 ppm. Highly recommend
    Annasa
  • 4.00 out of 5 stars review
    Verified Purchaser
    02/19/2018
    Mostly very good
    Fast, reasonably quiet. The time it takes to start to print grew to 30 seconds or more. I was advised to download a new driver by Tech Support. ('m running an iMac.) Wonder why they didn't reach out to me? Tech Support is well-meaning and sticks to their scripts as directed, very polite and all that, but I'm not sure they really understand. On the other hand, when I'm able to get to Tech Support in the US communications seems more open and a more satisfactory experience. Also, there are sometimes long waits to get through to a person. Mechanically, pulling out the paper tray is a problem in that it "hangs up" on the right side (looking at it). Something somewhere is snagging the tray, interfering with the removal. I'm on the phone to the Brother Helpline at this very moment, sitting on hold. I may have to take it in for repairs. It's had very gentle use, maybe 10 reams of paper over two years. Getting back to me, Tech Support says you have to pull out the paper tray until it stops, push it in a centimeter and then pull out while lifting. I asked if this was a "design feature" or a "workaround". The agent said that it is the first time she'd heard of the problem but experimented with one in her office and discovered the technique. Brother should put the Serial Number also somewhere in the front, like inside the fold-down door, so every time I call Tech Support I don't have to lift the machine up and turn it around to read the digits. I've had other high-end Brother B & W lasers (5250 DNs) that I've been happy with. It would be wonderful if they documented this "workaround" for the HL-L 5200 DW. I have recommended this model to a friend and will advise about the paper tray issue.
    TomE310
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/01/2017
    Not just for business - fast and powerful!
    We replaced an older Brother duplex laser after it owed us nothing after maybe a quarter million pages! We particularly like the fold-down, approx. 50-page printing slot on the front, for printing on the backs of things we no longer want, or inserting a small quantity of special stock (e.g., cards or colored paper). We also love the automatic duplexing (would never be without that) and the speed of the unit. Plus it quickly goes into quiet mode, even when first warming up. We've had it about a month, and printed close to a ream already, with nary a jam or problem. Love it!
    El Toro
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/07/2016
    Goes to sleep, does not work if second print sent.
    Poor restart. Printer goes to sleep, but does not engage/wakeup after second document sent to printer after a delay. Then it requires restart/reboot to print the document. I would like to get this fixed, or my money back
    Unknown
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/22/2016
    Printer Did Not Work Out of the Box
    I took the printer out of the box and plugged it in. Got an error message that there was a paper jam and to remove the ink cartridge and the drum and remove the jammed paper. Problem was that there was no paper in the machine. I printed out manual (365 pages) to review guidance on how to fix the problem. Also contacted Brother support. When there was no resolution, I returned the printer. Other problem was that the manual printed out without page numbers.
    Unknown
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