Kent Bicycles

Kent 20 In. Torpedo Kids Ebike, Electric Bicycle

$403.37
(2.84) 2.84 stars out of 32 reviews 32 reviews
$403.37
$403.37
Free overnigh delivery
FSA and HSA eligible
Kent 20 In. Torpedo Kids Ebike, Electric Bicycle

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Customer reviews & ratings

2.84 out of 5stars
(32 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
04/14/2021
For the price and size, this Ebike is exactly what i needed. Help going up hill!
Sue

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
05/21/2023
Battery died in less than an year
Stay away form this bike, Battery died in less than an year. I contacted the customer service for Kent and they suggested to buys a new battery worth $200 from their website. This is rediculas. I would expect the company to cover replacement for a faulty battery.
Piyush
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/21/2023
    DO NOT BUY!! The battery exploded and caught my apartment on fire and I lost everything! The bike company wants to send me a replacement bike! Please do not buy this bike. It's very dangerous!! Now my kids and I are out of a place to live and have to start over. The toxicity from the battery is extremely dangerous so they had to get rid of everything we own from the smoke and sut damage.
    Misty
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/21/2023
    Battery died in less than an year
    Stay away form this bike, Battery died in less than an year. I contacted the customer service for Kent and they suggested to buys a new battery worth $200 from their website. This is rediculas. I would expect the company to cover replacement for a faulty battery.
    Piyush
  • 1.00 out of 5 stars review
    Verified Purchaser
    02/09/2023
    Battery died after FIVE months. reached out to KENT to get a replacement. Almost a month has passed now and still they refuse to provide a replacement. Will update if this changes but I doubt that. I would stay clear from all their product
    Aboubker
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/17/2022
    Average bike-Bad packaging-Worst customer service
    The shipping box does not protect the bike during transit. I asked for help ordering a replacement wheel nut. This led to the worst customer service that I have ever experienced. Kent customer service is extremely unhelpful.
    Grant
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/09/2022
    don't buy stopped working after 3 months
    I purchased this bike 3 months ago and now it stopped working I can't take the manufacturer and they are refusing to refund me the money this bike is nothing worth it's a piece of junk and it will stop working after 3 to 4 months
    savemoney
  • 1.00 out of 5 stars review
    Verified Purchaser
    09/15/2022
    Terrifying.
    THE BATTERY WENT UP IN FLAMES IN MY HOUSE! I bought this bike at a great price when it was on sale and bought 4 for multiple family members. Yesterday night the battery went up in flames! exploded in my house! The most terrifying thing is if I wasn't awake, I would have never noticed and only God knows what would have happened to my house. I threw the bike outside right away and take the fire out as well
    Sean
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/01/2022
    Battery blasted!!! Don't buy
    Battery blasted and our whole garage was messed… Don't risk your life Don't buy !!! Beware
    Buyer
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/25/2022
    Junk
    This has not been used ONCE because the chain will not go on. It had not been used manually or with a battery. Also, we filled the tires twice, and they emptied. We thought we were doing something wrong, so we waited til friends were over to check it out. Then, when we went to return it, the return period had ended!!!
    TaraP
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/21/2022
    It's a perfect e-bike for kids except battery
    It is a good entry-level e-bike for kids with good price. Power assistance is really powerful at large level, faster than the maximum speed I can reach manually. The battery is a problem. The first bike I ordered had dead battery when delivered. The replacement battery is difficult to get and the manufacturer sells at $200 as parts, which exceeds the price of the entire bike I purchased. The second one I ordered has working battery and I keep that one.
    RhettOU
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/23/2022
    Good value, bad shipping.
    Great value at ~$150, kids enjoy it. Be prepared to tinker with it, as others have reported the shipping oftentimes damages the product. In my case: The derailleur attachment was bent and require some gentle straightening. I used an adjustable wrench to do it. Don't unscrew the derailleur while fixing it, but do remove the chain from it. The battery holder bots/threads were damaged. I had to re-cut the M5 threads and use new, better quality, bolts.
    Nicolae
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