Safavieh
Safavieh Ozark 4 - Piece Outdoor Set
USD$337.15
3.86 stars out of 7 reviews
7 reviews
USD$337.15
$337.15
Free overnigh delivery
FSA and HSA eligible
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3.86 out of 5stars
(7 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
05/02/2020
Megan
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
04/23/2020
Avoid this set and purchase something better
I was very excited to get my new patio furniture but once I opened the box my excitement turned to disappointment.
Unbelievably bad delivery. The package arrived damaged, partially open, and late. During the shipping process, the bags containing the screws necessary for assembly opened. As a result, several screws were rolling around freely in the box and fell out of the box in the process. Over half the pieces had gouges nicks of wood and splinters think texture of wood pallet. The fit and finish of this set leaves a lot to be desired, with poor coverage of the stain that is easily scratched. Despite those issues I thought I could salvage a couple of the items and just have the other pieces replaced but the very first bolt I screwed in snapped at the head! I thought it was for the drill, so I used their instruments. The pre-drilled holes are not consistent, and the cheap screws bottom out in some holes and barely sit flush in others. The screws also easily strip out, so be very careful when tightening.
Then I started open the se one box to look for the cushions... oops... cushions not included in neither of the two boxes, moreover table top was broken upon arrival on the second box.
So I called Walmart and after more than 3 hours in queque they suggest an instant replacement and at some point they “confirmed” my email and misspelled so I got lock out of my own account. I've calling Walmart almost every day for follow up, at the end I received two new set to replace and again with the same problem and all around just very poor quality. Walmart does not allow me to upload more pictures to my review.
Then again, if you're interested in paying for weeks of frustration, this product is right for you.
Better yet, avoid this set and purchase something better.
Elexis
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5.00 out of 5 stars reviewVerified Purchaser04/25/2021Worth the price!Easy to assemble. Wasnt damaged during shipping. Good quality and looks great in the back yard.Cara
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4.00 out of 5 stars reviewVerified Purchaser05/05/2020Brenda
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5.00 out of 5 stars reviewVerified Purchaser05/02/2020Megan
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1.00 out of 5 stars reviewVerified Purchaser04/23/2020Avoid this set and purchase something betterI was very excited to get my new patio furniture but once I opened the box my excitement turned to disappointment. Unbelievably bad delivery. The package arrived damaged, partially open, and late. During the shipping process, the bags containing the screws necessary for assembly opened. As a result, several screws were rolling around freely in the box and fell out of the box in the process. Over half the pieces had gouges nicks of wood and splinters think texture of wood pallet. The fit and finish of this set leaves a lot to be desired, with poor coverage of the stain that is easily scratched. Despite those issues I thought I could salvage a couple of the items and just have the other pieces replaced but the very first bolt I screwed in snapped at the head! I thought it was for the drill, so I used their instruments. The pre-drilled holes are not consistent, and the cheap screws bottom out in some holes and barely sit flush in others. The screws also easily strip out, so be very careful when tightening. Then I started open the se one box to look for the cushions... oops... cushions not included in neither of the two boxes, moreover table top was broken upon arrival on the second box. So I called Walmart and after more than 3 hours in queque they suggest an instant replacement and at some point they “confirmed” my email and misspelled so I got lock out of my own account. I've calling Walmart almost every day for follow up, at the end I received two new set to replace and again with the same problem and all around just very poor quality. Walmart does not allow me to upload more pictures to my review. Then again, if you're interested in paying for weeks of frustration, this product is right for you. Better yet, avoid this set and purchase something better.Elexis
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5.00 out of 5 stars reviewVerified Purchaser04/19/2020Cristina
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4.00 out of 5 stars reviewVerified Purchaser04/14/2020Nice set needs waterproofing.Nice set, took a while to put together, I will probably put a coating on it to make it weatherproof though.Tech3
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3.00 out of 5 stars reviewVerified Purchaser04/13/2020diana