Shark

Shark® Navigator® Upright Vacuum with Self-Cleaning Brushroll, CU500

$161.18
(4.17) 4.17 stars out of 12 reviews 12 reviews
$161.18
$161.18
Free overnigh delivery
FSA and HSA eligible
Shark® Navigator® Upright Vacuum with Self-Cleaning Brushroll, CU500

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Customer reviews & ratings

4.17 out of 5stars
(12 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
10/12/2018
Wow- Just Wow!
The Shark Navigator Lift-away vacuum is simply wonderful. Having multiple pets, a good vacuum is a must. Before I received the Shark vacuum, I was busy and had neglected vacuuming our dining room rug where several of our furry critters hang out. It was disgusting, so that was the first rug I tried out the new vacuum on. (The vacuum has an adjustment lever for suction and I put it a little less than halfway to MAX just to see how it worked.) Wow. Just one pass and -dog and cat fur- gone. I filled the entire cup on that rug alone. (If anything, the dust cup could be bigger but thats no big deal.) The cup is easy to empty (opens easily top and bottom to get everything out-unlike my other vacuum that is a nightmare to get stuff that got in around the filter part in top and I end up dumping stuff back on the floor struggling to get it open to empty. It goes from area rugs to bare floor seamlessly. It has what they call Zero-M technology that “actively removes hair wrap from the brushroll as you vacuum”. Apparently that works well, as I've had no need to turn vacuum over and bother with unwinding caught hair (which again was problem with other vacuums). The lift-away feature to get to nook and crannies is another great feature. Also, the swivel head on the brushroll is nice maneuvering around chair legs and such. I wouldn't hesitate to recommend this vacuum, particularly to homes with pets! Love it!
upstnyshopper

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
12/13/2020
disappointing!!
Horribly disappointing, after having another shark vacuum the purple one after 5 years it's still going just figured it'd be nice to have a new one and for half of what I paid for this purple one I figured why not! I know now that it's that price for a reason feels cheaply made and does not self-clean very disappointing sharks usually a great band! returning...
Michelle
  • 2.00 out of 5 stars review
    Verified Purchaser
    08/06/2021
    ripped hose
    It hasn't even been a year yet and the hose for my vacuum ripped.. This is the second Shark vacuum this happened too.. I loved this vacuum as it works great.. I called customer service to see about a replacement hose.. thinking maybe they would cover it since it's not even a year old.. but instead they said it would be almost $100 to replace... So I spent $200 on a vacuum that didn't even last a year and now they want me to spend another $100 on a hose.. I won't be getting another shark and will find another vacuum that has better warranties
    Amber
  • 5.00 out of 5 stars review
    Verified Purchaser
    03/20/2021
    Look At All The Dirt!
    Love everything about this vacuum, easy of use, ease of assembly, ease of emptying dirt, etc. I moved into a retirement community mobile home in October. I only had a small stick vacuum. It worked well on my floors but not my bedroom carpet because there was no rolling brush. I vacuumed my bedroom very first thing and look at all m long hair, pet hair, dust, dirt it picked up in one room with carpet. I highly recommend this vacuum.
    Christine
  • 2.00 out of 5 stars review
    Verified Purchaser
    02/22/2021
    Not happy!
    I purchased this in August 2020. I already own an older Shark Lift-Away and love it but hair is always stuck on the brush roll and hard to get off. So this was perfect, right? Self-Cleaning brush roll. YEAH NOT!! It doesn't self-clean, hair is wrapped around the roller. I called customer support and their option is to send a link on how to remove the hair. WELL if I had wanted to do that I'd still keep using my older Shark. Nothing about a shark is easy and cleaning a brush roll sure isn't. I won't buy them anymore $200 is a lot for a Vacuum that doesn't do what it says.
    Booknooknuts
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/13/2020
    disappointing!!
    Horribly disappointing, after having another shark vacuum the purple one after 5 years it's still going just figured it'd be nice to have a new one and for half of what I paid for this purple one I figured why not! I know now that it's that price for a reason feels cheaply made and does not self-clean very disappointing sharks usually a great band! returning...
    Michelle
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/05/2020
    Honestly Amazed!
    I bought this vacuum because I needed a new one and because it was on sale for $98.00 during Black Friday online. I received it within two days of purchase. My old vacuum had gone out a month prior to ordering this so it had been awhile since I had vacuumed. Although I didn't expect to pick up near the amount I did. Clearly my old cheap vacuum burning up was good for me! I added a photo to prove to you what it can do. Mind you this is one use on carpet in a 10x10 room. One use!!! The untangling feature also is nice, you have to let it spin a little after finished, but it does work. This is outstanding, highly recommend this to anyone! Ps: I never give reviews, but this just stunned me far to much.
    Jzo
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/02/2018
    You will never want another vacuum
    Shark Navigator Lift-Away Zero-M Speed ZU560 Vacuum, you will never want to any other kind. It boasts several features that make that make it the best vacuum I have ever owned. For example, the Zero cleaner head that is designed to keep hair (and string) from wrapping around it. Then there is the hard floor as well as carpet power settings, that allows you to clean your floors no matter what they are. It also has a swiveling head the navigates beautifully. The lightweight (a little more than 13lbs) detachable canister also has HEPA filters that traps all the dirt and dust. The filters are easy to clean with just warm water and a little dish soap; the whole vacuum snaps and unsnaps to come apart so easily my four-year old has no problem taking it apart or putting is back together. The Shark Navigator Lift-Away Zero-M Speed ZU560 Vacuum with its detachable cannister, attachments, HEPA filters that are easy to remove and clean, or the Zero cleaner head, that effectively continuously removes hair from it, this vacuum a dream. So, whether you are buying the Shark Navigator Lift-Away Zero-M Speed ZU560 Vacuum for yourself or as a gift you cannot go wrong.
    cogziegirl
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/25/2018
    No more hair wrap!
    I used this Shark once a week for a month. I have very long hair. There is also a golden retriever here, too. My photos prove that the brush roll stays hair free. Here is a list of my PROS and CONS: PROS: 1. Excellent suction 2. Good edge cleaning 3. Duster tool has nice long flexible bristles 4. Vacuum cleaner doesn't topple over easily 5. Power head has door on bottom to access brush roll if it needs cleaning (never does!) CONS: 1. Waste cup could be a little larger 2. Power cord could be longer 3. Main handle and waste cup handle felt large for small hands 4. Missing side handle on waste cup used to turn up side down 5. Power head barely fit under lower kitchen cabinets, tight fit there
    bethy
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/16/2018
    Powerful, Convenient Vacuuming With No Hair Clogs
    The Shark Navigator Zero-M Lift-Away Speed Upright Vacuum ZU560 has five important floor care features. These features make vacuuming more interesting, and how easy it is to use the features makes vacuuming lots of fun. I like how the power switch has the brush role selections right on it for the surface being cleaned, carpet or hard floor. I used the hard floor switch to vacuum flat indoor-outdoor carpet and it worked fine because it spins slower. It did not use so much suction that it pulled the threads out as other vacuums have. When I use the carpet setting, this Shark has very strong suction, so I really like the lighter suction hard floor setting, too, instead of just a low-high floor height setting. I like that this can be selected when pushing the power button because then I do not forget to set the floor type. Also, a suction control collar located on the handle works very well at reducing the suction to prevent the vacuum from inhaling a plastic bag or my throw rug. The collar opens air holes to reduce suction and closes to increase suction. The brush roll has a green light to indicate it is working and spinning right that turns solid red if something gets jammed. It flashes red if the brush roll nozzle gets too hot. The handle and/or the entire wand can be released to use attachments. Maneuverable steering has a large amount of swivel permitted by smaller rather than larger-sized wheels. It swivels on carpet and hard floors picking up dirt from tight angles. Upright, the suction is powerful vacuuming the carpet and floor. To vacuum using Lift Away, the pod can be removed from the floor nozzle and used with the wand. Carrying the dust bin and motor pod without the cleaner head brush roll, I can go to my car, up stairs, walk around the room, and reach harder to get to and tight places. Lift-Away makes it possible to deep clean areas unreachable to the upright vacuum, such as around clutter and above the floor spaces. The anti-allergen feature obviously makes me feel the fresher air because there is no smell of dust and allergens given off like other vacuums have. The dustbin removed instantly, emptied without any dust cloud at all, and dropped back lightly onto the pod snapping itself right in, fully sealed. Gaskets seal every opening to trap allergens and dust inside with Anti-Allergen Complete Seal Technology. Both the dust and HEPA filters are fully washable and reusable. It seems the lower 5A-6A amperage allows some bit of slowness for the hair to be removed from the brush. First picked up by the deep cleaner head, short, pet, and long hairs are removed actively, using a comb and a bristle guard that separate hair from the brush roll, remove hair from the bristles, and make it go directly into the dustbin. This Zero-M technology causes hair to get fully taken away from the brush roll. It looks like this is because of how the roller is surrounded by four thick, strong wires that comb hair in between the roller bristles. This system works wonderfully well because there was not one hair on my brush roll and usually there are many long hairs. At 13 pounds this durable vacuum remains stable when extending the attachments to reach far for cleaning. A full capacity of 2.2 quarts has lots of room for masses of dust, hair, and whatever needs vacuuming up. With 25 feet of cord I can drive this vacuum all over my rooms and halls to get the entire area sparkling clean. This Shark Navigator Zero-M Lift Away has the two best attachments for my home. The Duster Crevice Tool has a soft brush on it that pushes down over the end of the tool, and when I adjust the suction on the handle to low, I can vacuum dust off everything without sucking any objects into the vacuum. I can finally dust anything with ease, such as dust on paper or plastic, on small objects, and on mini-blinds. Then, with max suction and the brush, I go along the edges of anything and the brush frees up spider webs, bugs, or stuck on dust on the baseboard. The crevice tool edge is hard plastic and alone it does not get into all places, but with the brush on the end of it maximum versatility is provided using of the crevice tool. The second enclosed tool, the Hair Removal Multi-Tool is a square upholstery tool with a blunt rubber bristled cover for easily removing hair from carpet and furniture.
    Anonymous817
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/13/2018
    Awesome Vacuum
    Shark Navigator Lift-Away is absolutely awesome! I was able to set it up with ease; I had no problems. I love the way this vacuum is light weight, powerful and glides easily around corners and under furniture. It worked really well on my tile, and hardwood floors. Using the vacuum in Lift-Away mode is very simple. All you have to do is press a few buttons to lift it away from the main unit and it's easy to carry around. I have pets and it was nice to have the crevice tools to use on pet hair and dust. My sofas, and headboard looked like new. I've never had a vacuum that allows for full function use, and a lift-away mode which I completely love(genius). Emptying the vacuum was simple, and putting it back on the unit was easy. If you are in the market for a vacuum with these wonderful features, you've found the right one in Shark. I am very pleased with my vacuum, and I highly recommend it.
    BellaDona777
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/12/2018
    fantastic, powerful, vacuum
    Shark Navigator Vacuum received recently is very easily assembled. Everything clicks into place. Not a lot of parts, its one two three. It looks very modern, color- blue and clear silvery. I immediately tested its power and am totally amazed. It is very easy to operate and maneuver. The vacuum head and brush move beautifully, swiveling on carpet or floor, left and right or straight, the way you move, it will go. This Navigator is light . The handle comfortable. Very simple to operate, step on the foot picture on the cleaner head and it will bend towards the floor, press the red "On" button and a green light goes on at the right side of the cleaner head, and you are ready do go. It glides with ease. It is low noise. Very powerful suction. You don't feel the suction, but see the dust and dirt in the container. Its amazing. I've attached my picture of the dust cup container, full of collected dirt and dust after I had vacuumed my 3 rooms, which were originally vacuumed just 2 days ago with another vacuum. It is amazing how much dirt this Navigator got on a carpet which I thought was clean. The container was 3/4 full of dust and dirt. It got so much more out that I was totally shocked and had to share it in my picture. The Shark Navigator is so detailed and so strong so efficient, cleaning with such ease, but with so much great power. I did my 3 rooms all in one shot and wasn't, even tired. I love this vacuum. It has an Anti Allergen complete seal dust cup container that lets you breathe better because it clears all the allergens out of the carpet/floor. I have a dog and cat so lots of hair, and this Navigator got it all. No hairs got stuck in the brush head, because it is built especially to keep it hair free. It cleans itself you don't have to bother cutting hairs out of the brush roll. It is fantastic. Easy and great in all aspects of cleaning carpets/floors. The brush head is always clean after you finish vacuuming. I vacuumed my couch with the lift away hose attachments. The couch looks much brighter in color now, I didn't even realize how dusty it was. This vacuum is not large, it is compact, extremely powerful and efficient and modern technology in every part of it. Its unbelievable how wonderful it is in controlling dust and allergens. I recommend it highly. It does not take a lot of space. Dump the dust out from the dust pan after every use, because it will be full. Its washable, removes in a snap, you never need bags, its all clean and nice. GREAT.
    GreenpointMaMa
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