XTERRA

XTERRA Fitness TRX4500 Folding Treadmill with Bluetooth, 3.25 HP Motor, 15 Incline Levels, 350 lb Weight Limit

$890.18
(3.22) 3.22 stars out of 9 reviews 9 reviews
$890.18
$890.18
Free overnigh delivery
FSA and HSA eligible
XTERRA Fitness TRX4500 Folding Treadmill with Bluetooth, 3.25 HP Motor, 15 Incline Levels, 350 lb Weight Limit

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Customer reviews & ratings

3.22 out of 5stars
(9 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
05/25/2021
Great product
Just what I wanted, great product
James

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
01/11/2022
Horrible purchase
It is cheap. The belt is thin. The machine is horribly quality. It has a problem with the belt. The treadmill is noisy. I would buy anything other than this.
Lorin
  • 1.00 out of 5 stars review
    Verified Purchaser
    01/11/2022
    Horrible purchase
    It is cheap. The belt is thin. The machine is horribly quality. It has a problem with the belt. The treadmill is noisy. I would buy anything other than this.
    Lorin
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/26/2021
    Great treadmill, excellent customer service.
    I loved this treadmill, I did run into issues with the control board after about 8 months of regular use, but the company, Spirit's customer service rep, Rhiannon B. ordered replacement parts and coordinated repairs quickly. Awesome customer service!
    Ren
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/18/2021
    Loved it
    The machine works smoothly and was very easy to set up
    Valentine
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/15/2021
    Good deal if on sale
    Great price on sale. So far, so good quality wise. Very heavy, as stated. Free delivery is a bonus. Delivery updates spotty but sufficient; actual delivery lacking ("...will deliver to a 'safe
    dt
  • 2.00 out of 5 stars review
    Verified Purchaser
    12/03/2021
    Go with something else, Save the Frustration!
    I am on the fence about returning this treadmill, though I don't know how, as it is SO HONKING HEAVY! Did I mention it is HEAVY? Please don't underestimate this statement. Assembly is quite easy, but i do recommend two people because trying to hold the console, connect the wires, and put on the bolts is just to much for one set of hands. Did I mention it was heavy? After assembling it, I noticed that the left rear plastic cover was damaged. Actually, it was smashed all the way in and crushed. I took pictures and had to pry it out in pieces. Although it looks like it is superficial, I still suspect that this might have bent the rear axle just a fraction, but not sure as of yet. Why am I not sure? Because I am going on two weeks now waiting on a technician to come to my house and work on it. Next was the console. I then noticed that the consoles bezel was scratched up and when I tested the speakers, they didn't work. I also noticed that the belt was to far to the left and at an angle. Not good. Customer support seems to be very nice. I immediately contacted them about the damaged piece and they did ship me a replacement, took about a week. Then when I noticed the scratches on the console and the speakers not working, I contacted them again, and they did order me a new console. This took about two weeks because of Thanksgiving. So that isn't the issue, as getting parts is quite easy and customer service is very polite. I watched numerous videos and read their FAQ's section in order to get the belt tracking correctly. No matter what I do (I am very mechanically inclined) the belt will not stay in the center and always drifts to the right. This is when I contacted them and they stated they would get a technician to our house to service it and make any adjustments needed. So far, this has not happened. But I was informed that if Xterra sent one of their people, it would be a one way 700 mile trip, therefore, they would be sending a contractor to do the job. Nice to know, don't care as I still have not seen anyone. As for the unit, it is sturdy, but it is not level. It will never be level, as I was informed via email by someone one of higher up status that this was the way it is designed. Really? So just know that you will ALWAYS be walking or running at a incline, no matter what you do. That is not good. Even as heavy as it is, if you have it on a smooth floor, it will slide around. We placed it on thick pads to prevent this and also damage to our flooring. The fan is a joke. I mean, why bother? Really. I can't comment about the speakers as mine doesn't work. I am adding this as I have been using the unit. I have had it just shy of a month, so not going to let it sit there and not get used. Does it work? Yes. Does it have issues? Yes. Did I pay a grand for something I use to have issues? Nope. Would I buy it again? Not even if it was on sale. I would highly advise you to pay a little more and go with a more well known brand.
    SJGUSMC21
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/26/2021
    I summarize that changing a delivery date is bad!
    I would not have cancelled my order except that your information on how to edit an order is horrible. It says go to Purchase History then order, then edit. There is NO EDIT. All I wanted to do is change the delivery date as it stated that item would be delivered on December 9. I do not want it delivered between December 9 - 13. Anytime before that or after that would work. You do not make such a request easy enough to do. Very frustrating and really frustrating and bad customer service that there is no phone number to call to help change delivery date.
    Dana
  • 1.00 out of 5 stars review
    Verified Purchaser
    07/22/2021
    Do not purchase
    I received my treadmill and put it together and to my surprise it didnt work. After speaking with customer service and it still didnt work. They said they would send the parts 3-5 days and have a tech come to my house. After 8 days we called and the parts had not shipped. They are finally shipped but right now I still have no treadmill and I ordered it a month ago and its no telling when a tech will be out to my house. Info not recommended the treadmill, I saw other post with issues and I figure it was just one in a few but I am not one of those one in a few.
    omar
  • 5.00 out of 5 stars review
    Verified Purchaser
    05/25/2021
    Great product
    Just what I wanted, great product
    James
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/13/2020
    Virgilio
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