Customer reviews
3.25 out of 5stars
(28 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
10/26/2022
Premium Protection Underpads Sold
At Walmart
I buy the Equate Assurance Premium Protection Underpads for adult incontinence care. These XL pads are a great a size (30 in x 36 in). They have a moisture barrier backing, which gives added protection in keeping your washable bed linen clean. The Value Pack includes 30 disposable pads, and is reasonably priced.
SpouseCaregiver
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
02/01/2021
Old Merchandise?????
Either they have changed their manufacturers, or they have changed their way of manufacturing, or... They sent me old product!!! I have been using/and ordering these pads for a few years now, and these are not the same pads I've been getting for a while now. They were not quilted, like previous versions and they are terrible about soaking up liquids. I've seen other reviews who are basically complaining about the same thing. I'm inclined to believe they sent me old product! Packaging is same as old product! They could be clearing out warehouse,it is inventory time of year. I'm not sure if anyone else has considered any of these possibilities, but, I'm sticking to the “old” product theory myself. Here's a couple pictures of “old” and “new”. You decide. At any rate, I will order again (because I need them) but, if I receive these crappy pads again I will go to Family Dollar and purchase theirs!
Normally I would recommend this product, but because of the lack of quality , I simply cannot recommend this product at this time. :(
If you look at the pictures , the first is what I received recently ( what I believe to be old packaging)
The second is my last order in /or around November approximately
Pay attention to the third picture, it appears to have a date on it. Could be manufacturing date , if so , that corroborates my story they sent old merchandise ( no dates on that packaging). Anyway you decide ;)
Wings420
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser06/16/2023Jessica
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2.00 out of 5 stars reviewVerified Purchaser04/15/2023Assurance Underpads Have A New Poor DesignThe quilting is gone. The new ones leak immediately. Cheaply manufactured. They are useless. Don't waste your money. My over the counter health card ( Anthem) forces me to buy inside of the Walmart store, where Assurance is all they carry. Anthem ship catalog has cheaply made expensive pads, for an even higher price, as well. Next year, I will shop for a better Medicare Advantage Plan. Hopefully with better options. Our previous over the counter benefits, also Anthem, allowed shipping. This whole mess is a screw up.suzanne
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5.00 out of 5 stars reviewVerified Purchaser12/19/2022Most Assuring ReliabilityThese pads are a blessing. The quality allows for stronger durability, less tearing, and are most reliable among disposable bed pads. The extra few inches give more peace of mind for the patient and caregiver.Gail
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1.00 out of 5 stars reviewVerified Purchaser12/09/2022packaging changed, less quality but more expensiveSince the outer packaging has changed, so has the product for worse as it's so much thinner. There is less inner padding now and patches where it appears no padding material at all. I had a few left from orange packaging to compare so I know it's not a misconception on my part. It's a shame as this is an item I reorder for my elderly parents. I do use washable underpads yet these on top gave more assurance (get it) that their furniture would not be soiled. Previously I had purchased the competitor name brand 29x35 yet found it to be lacking quality and that explained why it was so much less in price than WM. Now I am going to try that competitor item again as I think it compares to this revised product. Why should I pay more if they are sadly the same now? Maybe I'll find out looks are deceiving and WM holds up better. If so, I'll write another review. It's just sad that price went up but quality appears less and I need to compare the revised item to competitor again.My2Cents
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1.00 out of 5 stars reviewVerified Purchaser12/04/2022Won't stockIt's not about the product. It's the delivery. The store had them in stock, app gave a location. But there was none. Associate said they must be in the back. I asked for them and was told to order. I ordered 4. Got one. Then they canceled the other, so I reordered. Why is this so hard?Bill
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5.00 out of 5 stars reviewVerified Purchaser10/26/2022Premium Protection Underpads Sold At WalmartI buy the Equate Assurance Premium Protection Underpads for adult incontinence care. These XL pads are a great a size (30 in x 36 in). They have a moisture barrier backing, which gives added protection in keeping your washable bed linen clean. The Value Pack includes 30 disposable pads, and is reasonably priced.SpouseCaregiver
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5.00 out of 5 stars reviewVerified Purchaser09/05/2022ExcellentI had forgotten to change our address here on the site and it was delivered to our old address. Was able the speak to the new tenants and got the packages. Your staff were very helpful in trying to get the packages to me and i have changed the address and will definitely be ordering again. Thank you all so much for your patience with me.Darrell
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2.00 out of 5 stars reviewVerified Purchaser08/18/2022james
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5.00 out of 5 stars reviewVerified Purchaser05/14/2022The perfect product for my need.These Assurance pads are just what I need. Our daughter, a brain aneurysm and stroke survivor is incontinent. These pads work great for protection of her mattress. They are very absorbent, durable and the quality is excellent. On an average we use 10 a day. I purchase approximately 8 packages a month, have been doing so for 6 years and have never been disappointed!Connie
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5.00 out of 5 stars reviewVerified Purchaser05/11/2022Good for pet training padsI purchased these to use in a pet playpen and they work great for that purpose. Easy clean-up.Lexi61
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5.00 out of 5 stars reviewVerified Purchaser05/11/2022Good for pet training padsI purchased these to use in a pet playpen and they work great for that purpose. Easy clean-up.Pamela
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5.00 out of 5 stars reviewVerified Purchaser01/15/2022I like themBeing using them for several yearsbutterfly51600
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5.00 out of 5 stars reviewVerified Purchaser01/09/2022Why I have bought these for years.My wife who is 18 1/2 years into Alzheimer's and has spent the last five years in Assisted Living and Nursing Homes and home with me before that, has required bedpads for years. I discovered these quite a few years ago and have been buying them ever since. I think they are tops and a very good buy. I used to just pick them up in the store, but as I have gotten older--now an Octegenarian--I order 4 of these at a time online and delivery is fast.john
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5.00 out of 5 stars reviewVerified Purchaser12/31/2021Best pads on the market!These are the best pads sold out there that I have found! I use these in my Guinea pig cage and for my dogs, and never had a leak through like most other pads do!SharonC
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5.00 out of 5 stars reviewVerified Purchaser05/19/2021Great to use as a puppy training pad!!!We actually use these for potty training our puppy because the size is exactly what we need for the tray. And they work great!!Randi
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1.00 out of 5 stars reviewVerified Purchaser05/02/2021Equate Has Skimped On The Quality!I've been buying this product for a few years now. I have always liked its softness and durability, however, the last two packs, the product has changed. The old pads had soft thick plastic on the outer side with a nice layer of soft absorbent padding. Now, the plastic on the outside is thinner and crackles like it is brittle. It is creased and looks used right out of the package. The soft padding breaks up after sitting or laying on it. Equate has skimped on both the padding and the plastic. They are no better than any of the other generic drugstore brands. It's time to search for a better pad. Make sure to look at my pictures!GilroyGma
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1.00 out of 5 stars reviewVerified Purchaser03/08/2021Equate Assurance Maximum Absorbency Unisex PremiumI have used this under pad for several years. I immediately knew Walmart had changed the quality of materials used, as soon as I removed one from the package. It is no longer absorbent, because the internal padding shifts. The overall weight is lighter. I am NOT willing to pay the same price for a lesser quality product. I will buy my under pads elsewhere. I would give this product a zero rating, but that option is not available.shawn
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1.00 out of 5 stars reviewVerified Purchaser03/01/2021Kim
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1.00 out of 5 stars reviewVerified Purchaser02/25/2021Quality has gone way downWalmart has moved to a new vendor for this product, and the new look alike product is a shoddy substitute. The new ones are not quilted like they once were, and it makes a difference. The cotton is uneven, which is terrible for bed bound patients. They put cost over quality, it seems. Wish I could find out who the old vendor was, so I could get their product. Walmart will not tell me. I tried calling. New vendor called me and knew exactly what I was talking about re: the quality but couldn't tell me who the old vendor was.norma
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1.00 out of 5 stars reviewVerified Purchaser02/12/2021New design is horribleThey recently changed the design of these pads. I am overly upset. My only assumption is whomever makes these choices has no clue. I can get these cheaper at Sam’s if I wanted horrible pads. Now why are they? The old pad has the Diamond pattern on them. The new ones do not so it spreads all over and fast. If it’s a lot it comes over the sides. The old pads were great. They did this change without notifying customers on the product. Sams and Walmart do this all the time with no regard to customers. If when you start to open these pads and have to give them a shake to get it fully open. All the inside falls to one side in places. With the old perforated Diamond cut ones they never did this. So back to searching. Or back to washables. In the end they are cheaper just not as convenient. Walmart do you care? Do you even read these reviews? Come on people if you don’t like the new ones leave a review.Georgetta