Customer reviews
3.64 out of 5stars
(33 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
05/18/2021
Walshopper
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
04/11/2021
merrin
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser04/04/2023Theresa
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5.00 out of 5 stars reviewVerified Purchaser03/31/2023Fantastic!This was super easy to assemble and very sturdy. It was so easy, I bet, even a child could do it! And with me, being pretty tall and heavy, the seat has served me perfectly. I can adjust the height easily. I strongly recommend it.Sam
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4.00 out of 5 stars reviewVerified Purchaser03/30/2023A desk chair on the budgetIf you don't want to spend a high amount of money for a desk chair -Mainstays Mid-Back Manager's Office Chair with Arms, Bonded Leather, Multiple Colors is a solution. At this time of the economy when the prices went up200% a $53.00 expense is with in a low budget and is getting at the destination in some 5 to 7 days.Alex
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5.00 out of 5 stars reviewVerified Purchaser03/24/2023Great Price and QualityI love this chair! It went on sale for $65 and I'm glad I ordered one. Unlike the mainstays velvet upholstered, this chair actually has a comfortable BIG seat. You do not feel like you are slipping off and the arm rests are definitely a plus. Color is dark gray.MamaonaBudget
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1.00 out of 5 stars reviewVerified Purchaser03/13/2023Hope it lasts the 90 day warranty, not impressedIt had no padding since the parts for the chair are located in the back rest. Once you remove that, there is just wood around the edge and nothing in the rest of the back cushion. The zipper for the back cushion came apart just from unzipping it to get the parts out. I got it back together but not very good craftmanship.JR
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1.00 out of 5 stars reviewVerified Purchaser03/11/2023No Back SupportThe chair back is hollow and stores the base of the chair for shipment. It uses the hammock concept instead of cushion. The hammock idea can work very well, but fails in this case. The bar at the shoulders is straight instead of concave, so you feel it. The bar is uncomfortable even though it is wrapped it what feels like memory foam. The lower lumbar support is just not there. If the curve of the frame were different it might've worked. The reclining angle is very shallow, (as if the designer realized the seat back wasn't going to give the proper support) making it especially terrible as a desk chair. Nice looking, well thought out chair. They just weren't able to pull it off. Seat cushion is fine. Back support stinks or is non existent at best. Now I will have to disassemble the whole thing and pack it up to return it- what a nuisance.Matt
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5.00 out of 5 stars reviewVerified Purchaser03/07/2023So happy with the purchase!Got a $20.00 discount while buying, extremely happy with the quality of the chair. I bought that for my Work From Home job and it is exactly the size that I wanted. It is soft, moves nicely, comfortable, easy to assemble. Price was $49.00 after discount, got the best value from the item. Well recommended to other buyers. Thank you Mainstays and Walmart.Mahmud
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1.00 out of 5 stars reviewVerified Purchaser02/21/2023Fernando
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1.00 out of 5 stars reviewVerified Purchaser02/14/2023NOT for hard floorsUnfortunately, I bought 8 of these for a conference table in a room with hardwood floors. The wheels do NOT work on hard floors. I called customer service listed on the manual who said they need special wheels for hard floors and that I could purchase for 120 dollars. I asked if they could just exchange the wheels since nowhere did it state these chairs are NOT meant for hard floors and now I already have all 8 chairs assembled. They refused. 0 stars.jrembrey
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4.00 out of 5 stars reviewVerified Purchaser02/14/2023Good Purchase!Good price, modern style. I purchased 2 of these chairs for my home office. I am not the assembly type of mom; I do not enjoy it. This took me 45 minutes to put together thanks to the interactive 3-D app (BILT)that was included inside the box. I wish the back reclined, but overall satisfied.ATLMom
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4.00 out of 5 stars reviewVerified Purchaser01/19/2022Ok for the price pointFor the price, it's a decent chair. Just the upholstery fittings are super tight. When trying to do up the zipper again after having to take out all the pieces for assembly the zipper split. We were able to fix it but not convinced it will stand the test of time.SJ WFH
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1.00 out of 5 stars reviewVerified Purchaser01/13/2022Alireza
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2.00 out of 5 stars reviewVerified Purchaser12/22/2021Ben
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3.00 out of 5 stars reviewVerified Purchaser12/15/2021Not a good chair, uncomfortableThe chair looks nice, but the padding is uncomfortable. Look at picture of the chair I purchased, I thought it was a good chair, but when I start sitting in it, it started to have some wrinkles and it was hurting my back, so I took the chair back for a refund of my money I paid. Do not Buy this Chair. I do believe my chair was defective.Henry
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1.00 out of 5 stars reviewVerified Purchaser08/07/2021Will Never Support This BrandThis was my first experience purchasing a Mainstays brand item. I decided I will never do so again. One of the armrests came with a tear on it. That tear will expand overtime and so I'm not taking any chances. Poor quality control from a company. I also did not like the backing of the chair. There was 0 support since they stuffed most of the parts inside a hollow space. I'm sending this back if I don't get a refund.Frank
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5.00 out of 5 stars reviewVerified Purchaser07/03/2021Great chair for heavy guyI'm a heavier guy (about 240lbs) and I sit in this chair everyday for multiple hours at a time for school work. And I'm not the gentlest when it comes to chairs. I'm always laying back, putting me feet up, leaning on one of the arms, etc. I've had this chair for a little over a month and I'm pleased with how it's holding up. It's held up great and still works perfectly. The cushion is comfortable enough for someone as heavy as me. After a few hours of sitting it starts to be a little uncomfortable, but that's normal for any chair. It does lean back but not all the way. Some chairs lean back all the way to the point where you almost flip over, but this chair only leans back a couple of inches which is normal. Leans back a perfect amount so that you can put your feet up. The padded armrests are a nice touch. The adjustable height on this chair is a good range. The only sign of use is that the material is a bit stretched, but that's going to happen with ANY chair that gets used alot (especially someone heavy like me), so it's not a big deal. So I'd give this chair 5 stars. You definitely get a good deal for the price you're paying. Of course there are more comfortable chairs out there (that cost a ridiculous amount), but you really can't beat this price! Great chair for daily use, and great for heavier people.Michael
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4.00 out of 5 stars reviewVerified Purchaser06/16/2021Seat Cushion not so goodGood for the price but the leather of the chair does not stay intact with the shape. The place where you sit should be made with better quality cushion so that it can last more and retains its look.M Hamza
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5.00 out of 5 stars reviewVerified Purchaser05/26/2021Satisfied ConsumerVery pleased with this product. Easy to assemble (15 min. or less) and the instructions are simple to understand. Purchased the chair in both brown and black. Recommendation: If possible, purchase an Allen wrench screwdriver or screwdriver bit set to help expedite the assembly process. If not, the standard Allen key is included.Stephen
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5.00 out of 5 stars reviewVerified Purchaser05/22/2021Comfy work chair!!I seen black chair on display in the store. I ordered the brown Leather to match my desk and decor. I received it today and put it together by myself (female)!!! I love it! Its so soft and does NOT look cheap.Jennifer
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5.00 out of 5 stars reviewVerified Purchaser05/18/2021Walshopper