Customer reviews
3.39 out of 5stars
(28 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
11/29/2021
Love Straight Talk but please stay at 10GB not 5GB
I've been on Straight talk for over 5 years now and just started to buy the cards online by actually getting the PIN number. I have ordered many cards for my family members and very one of them has worked great and I hope it stays that way. One thing I hope the continue is the 10GB instead of lowering it back down to 5GB it helps so much having 10GB because it is the right amount for all of us the 5GB is just not enough and the $45 25GB cards are more than we need all of my family members use around 8-9 GB by the time the card is about to end. I would just love it they would continue the 10GB what I'm pretty much saying. And I cannot complain about the service because it works good where I live but if I was on any other company it never works good that's why we all switched it Straight Talk. Just my review and hopefully the $35 cards stay at 10GB.
Bailey
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
09/01/2021
Worst Phone plan on earth.
Worst phone plan on earth. I owned the phone a straight talk only just deactivated about 2 months ago. Attempted to reactivate it and now they say say phone is not compatible with network. Actually took 3 days of phone calls even though i dial 611 611 from that phone and it calls them to talk to them its not compatible. ? the system did not assign a phone number.
Kurt
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser02/02/2023BEWARE SCAMJust to let everyone know when you use all the 10gb of high speed data there is not any 2G they no longer have 2G towers found this out the hard way today spending almost an hour and a half on the phone trying to figure out why my phone kept saying can't connect to cellular data. Found out why it's because 2G no longer exists with straight talk. Will be looking for a new plan after all thatElizabeth
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2.00 out of 5 stars reviewVerified Purchaser01/08/2023Joanne
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1.00 out of 5 stars reviewVerified Purchaser12/26/2022Denise
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1.00 out of 5 stars reviewVerified Purchaser12/06/2022poori bought this phone as a gift for Christmas to my daughter in a different state, was delivered, however, she said the phone card i ordered wasn't with the phone. so im out 35.00 for phone cardVicki
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1.00 out of 5 stars reviewVerified Purchaser11/28/2022Tanya
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5.00 out of 5 stars reviewVerified Purchaser11/10/2022Great way to refill. Very simpleIt's so easy. No pop up code no contacting straight talk to renew just order it on line give it 2 or 3 minutes restart your phone and your all setBetsy
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5.00 out of 5 stars reviewVerified Purchaser11/04/2022Quick and convenientGreat phone service. Walmart offers email delivery so you can skip a trip to the store!Trinity
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1.00 out of 5 stars reviewVerified Purchaser10/06/2022Direct top up, no longer convenientNot happy that this is taking forever to top up! Direct top-up usually takes no more than about 5 minutes typically, now I am being told it could be 24-48 hours before I have a working phone again and that is unacceptable.Lala
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3.00 out of 5 stars reviewVerified Purchaser08/22/2022Terrible Customer ServiceThe phone service is pretty good. Customer service, however, is terrible! It is not based in the U.S. and communicating with the representative is difficult.An
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5.00 out of 5 stars reviewVerified Purchaser01/23/20222 THUMBS UP!!Within ten mins of buying the straight talk card ecard online at walmart online store or app I could make a phone call, text and surf the web sent directly to my phone with no effort from muah. so Im happy and content for definitely paying and receiving what a paid for online efficiently!Megan
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5.00 out of 5 stars reviewVerified Purchaser01/19/2022Straight Talk prepaid cards is the only way to goI have been a Straight Talk prepaid plan customer for over 10 years, amd I'm never turning back. I love the prepaid cards, and I love that I can buy them in-store, and online. I have never had problems with my cell service - no down service, disconnected calls, error messages...just quality service. What is great about Straight Talk is how they aren't a contracted plan, so anytime I want to upgrade or change my cell phone, I can make sure Straight Talk service works with the phone, and easily switch my service over. Plus, they have different plans to choose from, so month to momth I can choose which service best suits me for that moment. I don't have to call a customer service number with a huge corporate company and wait on hokd for hours, it's an easy simple service plan that works with no hassels.TracyS
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5.00 out of 5 stars reviewVerified Purchaser11/29/2021Love Straight Talk but please stay at 10GB not 5GBI've been on Straight talk for over 5 years now and just started to buy the cards online by actually getting the PIN number. I have ordered many cards for my family members and very one of them has worked great and I hope it stays that way. One thing I hope the continue is the 10GB instead of lowering it back down to 5GB it helps so much having 10GB because it is the right amount for all of us the 5GB is just not enough and the $45 25GB cards are more than we need all of my family members use around 8-9 GB by the time the card is about to end. I would just love it they would continue the 10GB what I'm pretty much saying. And I cannot complain about the service because it works good where I live but if I was on any other company it never works good that's why we all switched it Straight Talk. Just my review and hopefully the $35 cards stay at 10GB.Bailey
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5.00 out of 5 stars reviewVerified Purchaser11/19/2021Straight talk is pretty great!I love Straight Talk. I have used it for over 15 plus years. I've always had pretty good service and not to many issues. Calling customer service can sometimes be ruff. Usually get someone I can't hardly understand, but they are always super nice and happy to help. I definitely plan on using them for many more years.Kala
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4.00 out of 5 stars reviewVerified Purchaser11/14/2021Jacob
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1.00 out of 5 stars reviewVerified Purchaser10/14/2021dissatisfiedi purchased my own cellphone and each month i purchase a refill card for my service. After 10 months of this i decided to go to another carrier but was told my phone was locked. I am so mad because i did not buy a plan and thought since i was just buying a refill card i was not under any contract. But alas my phone is being held hostage for $66. The customer service at Straight Talk could not explain to me that since each month i get a reminder to get a plan which by the way i have not, but i am still in a yr long plan. Make that make sense. i will be leaving this company come January because this policy is wrongSHARON
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1.00 out of 5 stars reviewVerified Purchaser09/01/2021Worst Phone plan on earth.Worst phone plan on earth. I owned the phone a straight talk only just deactivated about 2 months ago. Attempted to reactivate it and now they say say phone is not compatible with network. Actually took 3 days of phone calls even though i dial 611 611 from that phone and it calls them to talk to them its not compatible. ? the system did not assign a phone number.Kurt
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5.00 out of 5 stars reviewVerified Purchaser08/30/2021I'm impressed!I purchased minutes for my boyfriend's phone using the direct top up. It took a couple hours this time compared to less than an hour in the past. However, we're pleased with this plan which is affordable with added data (10GB) and international calling that helps us remain in contact with friends/family. This is a great value please continue. THANK YOU straight talk!WalmartShopper
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1.00 out of 5 stars reviewVerified Purchaser08/24/2021DON"T BUY THIS CRAP6 days of constant email, web search, live chat and phone calls and this plan still doesn't work. The phone is a samsung galaxay A10e, and it really is a piece of garbage. It will not connect to my wifi, the customer service is impossible to reach and I can't return it to the store! It DOESN"T WORK!! Don't buy a phone from walmart, it is not a good idea. This will not show up as a purchase, you cannot open a page to file a complaint and there is no free return label to mail anything back! ABSOLUTE GARBAGE!flap
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2.00 out of 5 stars reviewVerified Purchaser04/11/2021Reminds me of back when they hid reduced speedsWhen you buy this it says first 5 at high speeds then 2g but when you text star to 611611 it shows it's really only first 3 gigabits then reduced to 2..jeremy
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5.00 out of 5 stars reviewVerified Purchaser03/01/2021Never have service issuesLove this company, never have serive issues and never need to buy a lot of data since I'm home a lot, great priceKelly D