Customer reviews
3.47 out of 5stars
(15 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
08/02/2014
Awesome Loft Bed
I purchased this bed because I am moving to a room and I wanted to maximize its apace but I still wanted to accommodate guests comfortably every now and then. This bed was spot on! While I was assembling its parts it seemed to be not so strong and sturdy but it turns out that when every single part of the bed it in its respective place it becomes very sturdy. It took time to assembling it due to its numerous parts but it was very easy to do due to the stickers they put with letters on each part. So when you see in the assembling manual "connect A to B with the screw 8" you know exactly where and what they are. Highly recommend it!
Rufini
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
02/02/2022
0 Stars
If i could give 0 stars i would. Got ahold of walmart for missing parts who said id have to get ahold of the manufacturer.Absolutely horrible. Ordered the white bunkbed over futon a few months ago. It came missing the hardware kit (bolts, nuts, screws, everything) . I ordered the replacement parts online from them. They canceled the order without even telling me. I called they said they were out call back in a month. I did that they told me they don't know when they will have the parts in and "you can go to home depot and buy the parts individually " well I shouldn't have to when I paid almost $300 for the bed! So I asked for a return and refund which was also refused. Will never purchase from them again, and since they made me mad ill also point out the bed is creme colored. It's not even white!
Paige
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser06/21/2022BecarefulThe piece that helps it fold into a bed and a futon is now bent only had it for a week if i know i would have never bought it that was to much work put it togetherReasonSmith
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1.00 out of 5 stars reviewVerified Purchaser03/15/2022Not lining up junk.none of the holes are lined up for the screws most of the screws are to big for what the directions say they are needed for there is paint in most of the screw holes. i worked as a walmart assemblers for a few years and never have i ever been more infuriated with any thing i have ever had to build at least thr metal is decent... oh and comes in 2000 seperate pieces, you will need 3 or 4 people to help build and the smaller your hands the betterLewis
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1.00 out of 5 stars reviewVerified Purchaser02/02/20220 StarsIf i could give 0 stars i would. Got ahold of walmart for missing parts who said id have to get ahold of the manufacturer.Absolutely horrible. Ordered the white bunkbed over futon a few months ago. It came missing the hardware kit (bolts, nuts, screws, everything) . I ordered the replacement parts online from them. They canceled the order without even telling me. I called they said they were out call back in a month. I did that they told me they don't know when they will have the parts in and "you can go to home depot and buy the parts individually " well I shouldn't have to when I paid almost $300 for the bed! So I asked for a return and refund which was also refused. Will never purchase from them again, and since they made me mad ill also point out the bed is creme colored. It's not even white!Paige
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5.00 out of 5 stars reviewVerified Purchaser12/11/2021Great product for the outside! well made!This is a very nice bunk bed futon. We bought for our guest room, and it's perfect. Directions are easy to follow and we had no problem putting this together. Very good value for the money!!Oshkoshgrama
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3.00 out of 5 stars reviewVerified Purchaser11/04/2021PoorThe color was suppose to be white and it is more of an ivory color and there is a big chip in the paint which was there when we opened the box. There were so many issues with this entire order I'm not even going to bother trying to get a replacement piece.Danielle
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4.00 out of 5 stars reviewVerified Purchaser10/21/2021Nice productI was a little nervous buying this product because many other reviews expressed dislikes and a problem with the stability of the bed. It did take my husband a while to put it together (about 6 hours) because it comes literally piece by piece but we had all the parts. After completion the bed was nice and sturdy. We did not have squeaking sound. It is working well for our 6 year old.BoyMom2
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3.00 out of 5 stars reviewVerified Purchaser08/10/2021Its Cream, Not WhiteThis bed is not white, its a cream color and clashes with the white furniture I purchased else where, to go with it. You can see on the photo the contrast of colors. My door is whiteYamilette
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3.00 out of 5 stars reviewVerified Purchaser03/15/2021Honest reviewDefinitely takes two people to assemble the instructions are pretty vague but once you get the understanding , pretty easy the sturdiness of it is questionable very shaky other than that is a pretty good futon bunk bed for the price seems like if taking care of it will last a long time it is a lot different from the one I had when I was a child very similar I just do not remember my bunkbed being so shaky. My son loves it. Its put together very good. I would recommend this bad. Just be prepared for it to be very shaky.Billy
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4.00 out of 5 stars reviewVerified Purchaser10/10/2020reliableGood, strong and sturdy. You get what you see. Simple, plain and strong. A little difficult folding it from bed to couch but it's probably because it's still new.Daymaxeon
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3.00 out of 5 stars reviewVerified Purchaser09/30/2020Good price full height combo futon bunk bedPrice and features are very attractive and indeed good. I still have to get futon mattress to complete it. My concern is for little wobble or shaking specially when upper bed is being climbed or use. I feel not comfortable and expect it to stay steady. Not sure what I am going to do, called customer care and they asked to raise claim.RajeshWellwisher
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4.00 out of 5 stars reviewVerified Purchaser09/01/2020Easy-peasy set-upDelivery time was fast and it comes in a very large and heavy box. I felt bad for Fedex. I wasn't in a hurry to get it set up, it took two evenings to finish on my own. I laid everything out and match to the manual. You must pay close attention to details in the manual. Especially which parts belong to the right or the left of the bed. It wouldn't hurt if they would make the diagrams a bit bigger. I ran into two tricky things when adding the ladders you need eight screws, there are only 4, but there are four extra screws for the folding bed parts. and the hardest part on bed folding part was deciding which holes to use and which way should it be attached. Here a larger diagram would have worked out better. it's a lot bigger than I thought, but the grands will love it for sleepovers. Not hard to set-up, the directions could use a bit more direction and larger diagrams. Read everything twice before you put together.Angela
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5.00 out of 5 stars reviewVerified Purchaser03/22/2017Great bunkbedMy son absolutely LOVES this bed....It took me and my husbands A few hours to put together because there are a lot of pieces, but it was absolutely worth it!!Rocko
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5.00 out of 5 stars reviewVerified Purchaser08/02/2014Awesome Loft BedI purchased this bed because I am moving to a room and I wanted to maximize its apace but I still wanted to accommodate guests comfortably every now and then. This bed was spot on! While I was assembling its parts it seemed to be not so strong and sturdy but it turns out that when every single part of the bed it in its respective place it becomes very sturdy. It took time to assembling it due to its numerous parts but it was very easy to do due to the stickers they put with letters on each part. So when you see in the assembling manual "connect A to B with the screw 8" you know exactly where and what they are. Highly recommend it!Rufini
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5.00 out of 5 stars reviewVerified Purchaser03/26/2014Bought for my six year old son.I was worried when reading some of the other reviews. The bed came quick, four days after ordering. The box was pretty beat up. I was afraid there would be a lot of missing pieces. Thank goodness there was no missing pieces. Other reviews said the bed was shaky, this one is not. I am fully comfortable to get on the top bunk. It's heavy and does not shake or feel unstable. It took us about 4 hours to put together, would have been less. I accidentally put a bolt in the wrong place, stripped it trying to get it out.. so took a good hour working on getting the screw out (luckily I was still able to use it in bed). This is when my fiancé took over reading instructions. Very good quality bed and I can tell this will be used for my son for a very long time!limlem1
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5.00 out of 5 stars reviewVerified Purchaser02/11/2010Amazing deal!!!Well, we purchased this bed because it was at a great price and it seemed to be a very sturdy bed. We did the site to store deal and it was a breeze. We placed the order on 2/1/10. The first piece (Futon mattress)arrived on 2/8/10 and the other 2 (twin mattress and bed)on 2/11/10 and 2/12/10. So, it was a lot faster than they tell you. Putting it together is a breeze as well, as long as you follow the instructions. I would highly recommend taking the screws and laying them out somewhere and labeling them as they are in the box they come in. We got them mixed up and had to guess which ones we were supposed to use. But that was our fault. Its pretty simple to put together however but it will take you between 1 1/2 to 2 hrs. The frame is very sturdy. I am amazed, considering the price for this bed. So far so good. We'll see how it holds up. Oh yeah, and the box weighs 150lbs. So, take someone with you.Pantera75