Customer reviews
1.95 out of 5stars
(20 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
04/24/2023
casie
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
03/23/2023
*BEWARE* DOS ATTACK. FROM CHINA
*BEWARE* It was open when i received it. i plugged in to make sure it was working i hooked it up through the app and 30 mins later i got a notification through my netgear nighthawk app saying they blocked an attempted Dos attack (Denial of service) attemped on this camera Right away someone was trying to break into my network. This did come directly from china. i will be sending info to local authorities.
doug
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser07/20/2023Horrible shipping and Fed-X experienceOutside package AND inside box containing camera damaged.Nancy
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1.00 out of 5 stars reviewVerified Purchaser07/15/2023Karina
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1.00 out of 5 stars reviewVerified Purchaser06/14/2023Do Not!The product began sending data to China, Singapore, and other countries as soon as it was plugged in. Including an I.P. address in China listed as one in America... So unless you want your private conversations phoned home to China, or recordings of your babies, do not buy this... The image shows a 15 portion of the traffic through our firewall, all of which will be blocked...Jennifer
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1.00 out of 5 stars reviewVerified Purchaser05/20/2023Does not connectIt does not connect even i follow the instructions exactly.Tariq
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4.00 out of 5 stars reviewVerified Purchaser05/13/2023Short anglesThe angles are not wide enough but It works as in the description below!VICTOR
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5.00 out of 5 stars reviewVerified Purchaser04/24/2023casie
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1.00 out of 5 stars reviewVerified Purchaser03/23/2023*BEWARE* DOS ATTACK. FROM CHINA*BEWARE* It was open when i received it. i plugged in to make sure it was working i hooked it up through the app and 30 mins later i got a notification through my netgear nighthawk app saying they blocked an attempted Dos attack (Denial of service) attemped on this camera Right away someone was trying to break into my network. This did come directly from china. i will be sending info to local authorities.doug
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1.00 out of 5 stars reviewVerified Purchaser03/13/2023Invest in a better camera. Major complications.This camera is way too difficult to connect. I spent 30 minutes trying different ways to connect the camera to the app/wifi, but with no success. All the other reviews were accurate. Keep your money and invest in a better product. Instruction manuals and warranty card came with the camera, but I do believe that the company has other intentions than for you to simply use it. Read the agreement and policies and good luck if you still decide to purchase this product.MACRPM
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1.00 out of 5 stars reviewVerified Purchaser03/04/2023Dont buy, damanged when orderedThis camera would never connect. Opened it up to see if maybe something was wrong. One of the wires was broken, and it didn't even go to the camera. (added pictures) Really not happy with the product, dont buy it!!!Faith
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1.00 out of 5 stars reviewVerified Purchaser03/02/2023Try something elseBought as baby/ kid monitor. Dont like how it auto scans room. But the sound is the worst. Loud noise any time sound is on. You hear the noise over any other communication. Also huge lag, its not real time. Maybe 10 seconds after something is said do you actually hear it. Which makes it useless as a baby monitor. Dont like that i have to actively be on app to get updated. Best to buy something with its on video and monitor. The voice is a foreign voice so its harder to make out what it's saying even though its in English. Dont buyCTreview
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4.00 out of 5 stars reviewVerified Purchaser02/28/20232nd purchase, had to use a different app.So I didn't realize that they changed/updated their camera model. I purchased one back in August 2022 as a pet cam and I just purchased one in Feb 2023 as a baby cam. The camera quality is really good and the features work well for my needs. However, I have to use 2 separate apps now to monitor the cameras. I mainly re-purchased because I wanted to just add the baby cam as another channel to the pet cam I already own from this company. It's not thaaat big of a deal but I was blindsided and it is annoying to me.Danny
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4.00 out of 5 stars reviewVerified Purchaser02/24/2023Alejandra
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1.00 out of 5 stars reviewVerified Purchaser02/23/2023Don't waste money.The app you have to download is in a different language. Bought less than 90 days ago and setting up for new baby and can't return it.Laura
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1.00 out of 5 stars reviewVerified Purchaser02/23/2023Don’t waste money.The app you have to download is in a different language. Bought less than 90 days ago and setting up for new baby and can’t return it.Laura
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1.00 out of 5 stars reviewVerified Purchaser02/20/2023Damaged OrderJust ordered this product and received it opened and damaged, don’t know if anyone else has had this problem but will be returning- unsure if I will be ordering another one or a different brand. There’s no point in trying to set it up because of the clear damage so I cannot say whether it works appropriately or not.tessa
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1.00 out of 5 stars reviewVerified Purchaser02/20/2023Damaged OrderJust ordered this product and received it opened and damaged, don't know if anyone else has had this problem but will be returning- unsure if I will be ordering another one or a different brand. There's no point in trying to set it up because of the clear damage so I cannot say whether it works appropriately or not.tessa
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1.00 out of 5 stars reviewVerified Purchaser01/02/2023Constantly reconnectingIt was great at first but it is constantly disconnecting from the internet so it stops working every 36 hours or so and we have to restart the camera. It is quite annoying. The app itself we have to restart every 30 minutes or so to get a “consistent” visual.Angel
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4.00 out of 5 stars reviewVerified Purchaser12/04/2022Good Baby/Pet/Security CamThis is a good little Cam. I use it for a pet cam but it is versatile in its uses. One of the positives is that it plugs in not battery operated also it has a hidden space up under the cam eye for a SD TF card so there's no need for their cloud storage that costs money every month. It turns via an app that you easily download and operate once you figure it out. You can also configure it to auto track It does have night vision but of course it is black and white. The audio is lacking in quality but so are the more expensive ones I give this a good grade.RuralJohn
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4.00 out of 5 stars reviewVerified Purchaser12/04/2022Good Baby/Pet/Security CamThis is a good little Cam. I use it for a pet cam but it is versatile in its uses. One of the positives is that it plugs in not battery operated also it has a hidden space up under the cam eye for a SD TF card so there’s no need for their cloud storage that costs money every month. It turns via an app that you easily download and operate once you figure it out. You can also configure it to auto track It does have night vision but of course it is black and white. The audio is lacking in quality but so are the more expensive ones I give this a good grade.RuralJohn
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1.00 out of 5 stars reviewVerified Purchaser11/16/2022alicia