Customer reviews
3.8 out of 5stars
(20 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
10/30/2022
Great product
Fits perfect at the top of the stairs. Looks great as well.
Cricket
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
01/26/2022
Terrible service- Items received were damaged
I ordered two gates. Both came damaged. Both boxes were received damaged, but one item had damage not related to the shipping. I contacted the company to return them, ultimately wanting to exchange them, however, when I requested for them to pay for the shipping given the damage was due to improper packaging for shipment, they refused. And not only refused, but then dismissed me and ended my chat session.
lw22
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser12/25/2022Wood GateWorks perfect for our banister to wall! Very simple to install and very small amounts of drilling holes!Patrice
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5.00 out of 5 stars reviewVerified Purchaser10/30/2022Great productFits perfect at the top of the stairs. Looks great as well.Cricket
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3.00 out of 5 stars reviewVerified Purchaser08/26/2022High quality but has firment issuesDid not work well when you have tall baseboard on either side. Really nice material and look when installed.Btracy614
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4.00 out of 5 stars reviewVerified Purchaser07/29/2022Good ProductGood product. Good instructions and easy assemblyAK
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4.00 out of 5 stars reviewVerified Purchaser03/21/2022For the dogs as advertisedSimple and intuitive to install - feels sturdy and securefor the dogs as advertise
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4.00 out of 5 stars reviewVerified Purchaser02/04/2022Works great and really love the classy lookThis is something I was looking for my baby to prevent accidents. I am glad I received this product. I received product in great packaging and in good condition. I think the manual instructions which came with it were not very clear. I had to refer online video to fix the gate. Also the gate is not adaptable to the baseboard from the latch side. I had to cut wood pieces and use them as a support in order to fix it. Overall I like the product as it serves the purpose of protecting baby from any staircase accidents. I like the look and color of the gate its really classy. Also I like the fact that its made of wood and not plastic.Sdixit
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1.00 out of 5 stars reviewVerified Purchaser01/26/2022Terrible service- Items received were damagedI ordered two gates. Both came damaged. Both boxes were received damaged, but one item had damage not related to the shipping. I contacted the company to return them, ultimately wanting to exchange them, however, when I requested for them to pay for the shipping given the damage was due to improper packaging for shipment, they refused. And not only refused, but then dismissed me and ended my chat session.lw22
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5.00 out of 5 stars reviewVerified Purchaser01/26/2022Simple and sleek designEasy installation. Design doesn't clash with the Feng shui/ ambiance of the house. Easy to use and baby proof. I did recieved this product in exchange for a review. I've used a squeeze and pull before that was very clunky and it became very annoying for my small hands to continually use the gate. Therefore, the gate was left open for my convenience and was just useless at that point. However, this product I didnt have that problem.Amberkins
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5.00 out of 5 stars reviewVerified Purchaser06/23/2021Sharon
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5.00 out of 5 stars reviewVerified Purchaser04/28/2021Nice product and SafeNice product! It fits almost everywhere and really safe when locked/closedDavid
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3.00 out of 5 stars reviewVerified Purchaser03/11/2021Difficult to useThe quality is fine. The handle is very difficult to squeeze- all of my older kids are unable to open it which is very irritating. It's also extremely loud- which is annoying when you're trying to sleep. All in all I wish I had gotten a different gate but now it's hung and I don't really want to waste $56.southerngirl84
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5.00 out of 5 stars reviewVerified Purchaser02/11/2021Perfect for my staircase!This works great! Fits my stairs and was pretty simple to install! Was exactly what I needed.Nakita
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2.00 out of 5 stars reviewVerified Purchaser01/18/2021Cheap, terrible screwsWe recently installed 2 gates over our stairways. Despite following the instructions and pre-drilling holes, several of the screwheads twisted off using nothing more than a screwdriver. Consequently, the broken screws were stuck in the walls. We had to call (and pay for) our handyman to remove the broken pieces, repair the damage, and reinstall the gates using better quality screws. What should have been a relatively easy install turned into a project spanning days, plus a trip to the hardware store. I hope the gate isn't as cheap and poorly made as the screws.Dddd
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2.00 out of 5 stars reviewVerified Purchaser12/31/2020Cheapest screws!!Super disappointed that this baby gate came with such cheap screws. Both of them snapped right off and are now embedded into our banister. Really made me and my husband question the safety of this product all together.JJVV
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4.00 out of 5 stars reviewVerified Purchaser12/19/2020Good value for the qualityI already had one so the decision was relatively easy. We use them to keep the dog and cats out of bedrooms, kitchen and separate the cat food from the dog. The quality is good compared to other options and cost is acceptable. The only issues I have are the metal slide brackets could be more substantial and the bottom support leg needs a felt pad to prevent scoring the floor. A set of 90 ° brackets to mount the plastic brackets would help in rare instances too. We've bought three of these. That speaks for itself.Mark
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3.00 out of 5 stars reviewVerified Purchaser11/05/2020Very questionableThe wood doesnt feel very study , also when opening it sticks. Hard to close and make sure it really is closedDenise
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2.00 out of 5 stars reviewVerified Purchaser09/23/2019Fair design, poor build qualityDesign is good but build quality is garbage. 1 of the screws snapped when trying to install. Plating peeled off metal hardware. Gate is so warped it's hard to close. If I hadn't already drilled holes and mounted the brackets when I noticed all the issues, I'd have put it right back in the box and sent it back. Disappointing, given the experience we've had with other summer infant products.BRice
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4.00 out of 5 stars reviewVerified Purchaser10/23/2018Good gateNice wood on the gate. However the screws provided were not good quality. 3 of them broke off as I tightened them. Had to drill nwEw holes as the shanks were buried in the previous holes.Blondie
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5.00 out of 5 stars reviewVerified Purchaser07/14/2018very well designedWe bought this for the top of the stairs. We also bought the universal mounting kit. Overall, it did exactly what we wanted. The only minor inputs would be: the mountaing kit assumes columns with out bases, therefore, we had to cut one side short so it would fit above the rectangular base; doing that caused the gate to be too high for the support thing which now dangled in mid air. All that said, even without the support leg down, the gate worked very well. Add to the fact that it's the only one found after a very long search, can't do better at all.JohnEl
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5.00 out of 5 stars reviewVerified Purchaser01/09/2018Would buy again - just wish I would have done it sooner.Have an open stairway going down to the basement right inside the door coming into the house from the garage. Put the gate across there for extra safety - always afraid someone will fall down the stairs when coming into the house - especially when taking shoes off, etc. Will also be nice when children visit and also keeps the fur babies more contained to the floor we're on.Julie