Customer reviews
4.27 out of 5stars
(26 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
11/10/2022
I'm impressed
Optimums modem/router kept cutting out on us. I couldn't figure out why because we got the 1 gig. So we called optimum and they said we needed a faster router. Why? Who knows because frontier never done us like that. So we went out and bought quite an expensive piece of modem! Although, it's worth every penny. I tested our speed and it's “fast” my 5g is “super fast”. My WiFi never goes out but maybe once. So I'm super happy with my purchase.
blia
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
10/18/2021
NOT WORKING AT ALL
This product does not even pop up on my network to access the settings. I have reset it 100 times and keep trying when it finally sows up on the my network list, I do the whole set up but it stopped after this step. Then disconnects and stops working, and does not show up on the network preferences again. This is so frustrating. Tried the WPS button, with ethernet cable. Just disappointed. I had such high hopes.
hp92224
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser11/10/2022I'm impressedOptimums modem/router kept cutting out on us. I couldn't figure out why because we got the 1 gig. So we called optimum and they said we needed a faster router. Why? Who knows because frontier never done us like that. So we went out and bought quite an expensive piece of modem! Although, it's worth every penny. I tested our speed and it's “fast” my 5g is “super fast”. My WiFi never goes out but maybe once. So I'm super happy with my purchase.blia
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5.00 out of 5 stars reviewVerified Purchaser09/22/2022Fast 2 in 1I bought this because my modem just stopped working after ten years so I figured I'll just buy one that has both modem and router in one. It gives my internet speed its full potential. Price is affordable at Walmart than Amazon. I bought it for $194.00. Speed is up to 800mbps. Sleek look to it is a plus. Also not too bulky. Setup was quick just follow the instructions included. I have Spectrum and it's fully compatible with my service. I highly recommend this to anyone looking for a high speed internet at a reasonable price.HawaiiKitty
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2.00 out of 5 stars reviewVerified Purchaser09/18/2022Not worth the money or problems.This is the 2nd one I have got in 6mo both went bad, Netgear says it's xfinity, I have reset and restarted the device and been in the IT field for 12 years. I will no longer buy Netgear products. Netgear support is a joke and from India! After a reboot it's good for 15 then nothing.Trevonic
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5.00 out of 5 stars reviewVerified Purchaser08/27/2022Good upgradeHaving problems with service provider equipment. Streaming services constantly stalling and video cameras taking too long to wake. The Night Hawk was easy to set up and fixed all Internet issues immediately. Using it for over a week now and not one hiccup. This is a great purchase and upgrade from standard equipment. We have normal household usage and no gamers in the house, so I cannot speak to that usage. Glad we purchased!TTorres
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5.00 out of 5 stars reviewVerified Purchaser08/21/2022Solved my internet issuesI'm very happy with my new Nighthawk router/modem. I had been having so much trouble with the one provided by my internet service to the point where it was going out every day multiple times a day. One day it went out for good and they estimated 3 weeks until they could solve my issue, so I went ahead and purchased this router the same day at the store. I haven't had a second of trouble since and my wifi is much faster! I am so impressed at how much more reliable my internet has been. There hasn't been any lags or constant buffering as I stream shows which was a major issue for me before. The whole router was insanely easy to set up and the app is so incredibly convenient! I spent more time waiting on hold to register this with my internet provider than I did to drive to the store and back and set this up. Oh, and it was listed for $15 cheaper online than in the store and Walmart happily price matched for me. Overall I saved about $50 from what this same router would have cost me through Amazon or Best Buy!Larissa
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5.00 out of 5 stars reviewVerified Purchaser08/13/2022Excellant product!Our router/modem is amply powerful enough to provide a wifi signal throughout my house. Strong, steady signal. The Nighthawk app does not work too well for me. It will not update the network, which concerns me down the road. Right now it works great!Cooljob
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5.00 out of 5 stars reviewVerified Purchaser07/23/2022Wi-Fi cable modemOnce connected and okayed by my cable company it does greatUnknown
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4.00 out of 5 stars reviewVerified Purchaser03/20/2022Second great product!This is a replacement for a Netgear Wifi unit, which made set up familiar and easy. This unit has performed without a flaw, just as the first unit. Software is great and easy to use. I did have to read the instructions to turn on Wifi but everything else went great.Hoover
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5.00 out of 5 stars reviewVerified Purchaser01/06/2022New Modem for the Win!I got this secondhand from a buyer that never used it and it's actually been the best upgrade I've ever invested in. No more blackouts, no more lags, and the whole house is now wifi enabled.Jazzzzz
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4.00 out of 5 stars reviewVerified Purchaser01/03/2022Acceptable Wi-Fi Extender for HomeSelected the Netgear WiFi Mesh Extender after a good experience with a Mesh System set up for our house of worship. Set-up was a bit wonky, but was able to set it up not using the WPS button. One issue is the problem with us folks who have red-green color weakness. Hard to tell whether the LED indicator showed best, good, or poor connection. Has worked well since then.Old Dog Learns new tricks
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5.00 out of 5 stars reviewVerified Purchaser12/31/2021Just like Comcast/Xfinity oneI purchased this router/modem to replace my Xfinity rental. The price might seem high, but at $14 a month rental you can have it paid for quickly! The wifi seems to be as fast if not faster than the Comcast rental modem. The steps are simple, and you can get connected all without even calling anyone to switch! Just don't forget to call the internet provider to cancel/return their rental once this one is installed.tomato90
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5.00 out of 5 stars reviewVerified Purchaser12/12/2021PerfectAbsolutely love our new netgear modem ! We were so hesitant with getting our own modem but so glad we did we had suddenlink carrier and hated paying them the extra 10$ a month so we bought this modem you download the app and it walks you through everything ! I'm so glad we did it and made the change and it's design and sleek look so good we recommend itkyle
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5.00 out of 5 stars reviewVerified Purchaser11/23/2021Excellent productExcellent product. compatible with so many cable companies that it doesn't matter what cable company I switch to this will work and I don't have to buy a new one . Absolutely love the fact that I don't have to have separate devices, modem and router is in one. This device was super easy to set up.Daphney
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1.00 out of 5 stars reviewVerified Purchaser10/18/2021NOT WORKING AT ALLThis product does not even pop up on my network to access the settings. I have reset it 100 times and keep trying when it finally sows up on the my network list, I do the whole set up but it stopped after this step. Then disconnects and stops working, and does not show up on the network preferences again. This is so frustrating. Tried the WPS button, with ethernet cable. Just disappointed. I had such high hopes.hp92224
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5.00 out of 5 stars reviewVerified Purchaser10/17/2021Amazing productThe set up was very easy and user friendly . I like the app feature that assists with the set up . The connection is fast and the product works amazing throughout my home .Tiana
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5.00 out of 5 stars reviewVerified Purchaser10/11/2021Great product and awesome priceCable modem router combo is awesome. After calling cable company to activate, Everything connected perfect in the app let you control everything and change your passwords. Tried a different brand had many issues the whole time so I went back to Netgear! Wi-Fi coverage is awesome throughout my whole 2000 square-foot home two-story.watch69
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5.00 out of 5 stars reviewVerified Purchaser10/04/2021Best Router I've Had!The speed and simplicity of this modem router is amazing. It's steps above the ones from the internet providers, and some of the other “store-bought” modems can be lacking. The Nighthawk hits all the marks, and I couldn't be happier!Taylor
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5.00 out of 5 stars reviewVerified Purchaser09/22/2021Instant reliefI installed the AC1900 after have my old router for 5 years. Let me tell you how much of a relief it was to get it up and running. Both my boys says an instant difference in the reliability and speed it provided for their gaming and iPads. Easy to install with step by step instructions. Wish I would have purchased a long time ago.Bundy
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1.00 out of 5 stars reviewVerified Purchaser07/22/2021DisappointedI'm very disappointed with this company. I ordered a brand new nighthawk Wi-Fi router and this company turned around ordered it off of Amazon and sent me a refurbished one. Not a happy customer here - I would recommend the item but not order from This businessTimothy
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1.00 out of 5 stars reviewVerified Purchaser07/13/2021Sent me a used productWas under the impression that I was getting a new product, but it was used and registered to a different account already. Aside from the fact that it was a couple years old, I was unable to set it up due to the fact that it was linked to someone else. Just returned and I hope I get my full money back.rdang