Back to Webroot Internet Security Complete with Antivirus Protection for 5 Device, 2 Year Subscription – Windows/Chrome/MacOS/Android/Apple iOS [Digital Download]

Customer reviews

3.74 out of 5stars
(19 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
05/31/2023
So far, so great!
Scans run very fast. No pop up offers when trying to do other things. All the way back to Windows 7 is supported however, only certain browsers. For myself this was difficult.
LuLusMom58

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
11/28/2022
Software great - Customer Experience Poor
Love the software - hate the process the company puts me through as a current customer. First I do not get the rate I got when I signed on and they try to raise the rate highly at the end of the year. What that forces me to do is let my annual subscription run up and then start over. I'm not sure I will do this again as I will find another vendor that can provide the same and/or similar software experience without the hassle.
M Smith
14 reviews
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  • 5.00 out of 5 stars review
    Verified Purchaser
    05/31/2023
    So far, so great!
    Scans run very fast. No pop up offers when trying to do other things. All the way back to Windows 7 is supported however, only certain browsers. For myself this was difficult.
    LuLusMom58
  • 2.00 out of 5 stars review
    Verified Purchaser
    05/10/2023
    DId nothing for my problem.
    Had a virus get into my android phone by sending a PDF through Google Drive. I panicked and purchased Secure Anywhere which I had used previously for years. Nothing has been found. The app is getting shut off on my phone. I have to go and re-login all the time as the malware must be shutting it down. I wasted $60!
    Jskins
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/04/2023
    A Cut Above!
    I had Webroot and cancelled it. Went to Norton 360 because they offered me a deal. So sorry that I went there. DId not like the way it operates. Very frequently would block some of the sites I visited; which I knew were "safe sites." Also, constantly wanting me to upgrade (of course, an additional $50 to $100). I went back to Webroot, so glad I did. Easier to operate, easier to understand. Well worth the money! Thanks!
    Dee@WV
  • 1.00 out of 5 stars review
    Verified Purchaser
    03/30/2023
    Help
    I still am not able to download to any of my devices and every time I sign in then I go to download it it doesn't pull up and then when I ask for help from support it asks me to sign in again and the says my password is incorrect. Not sure what going on.
    Aiysha
  • 3.00 out of 5 stars review
    Verified Purchaser
    02/25/2023
    Support did not support
    I had no problem downloading the Webroot Secure Anywhere on my Apple laptop. I had tried several times to download the Webroot Mobile Security on My Apple iphone 13 and after working with Support I was told there is not antivirus option available for Apple iOS devices...
    JulieR
  • 3.00 out of 5 stars review
    Verified Purchaser
    01/27/2023
    Just private customer
    I don't feel like i can give 5 star because it is too easy for someone to claim a rep for webroot and try to block my download and even entered my pc and wanted to charge me $120. to fix my pc. I turned my pc off, waited a couple days and finished my download as i should have been able to before.
    Puzzled what this meens
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/27/2023
    Review Webroot Internet Security service.
    Webroot Internet Security was able to stop the many viruses that tried to invade my computer. I highly recommend using this internet security if you do a lot of browsing in the internet not knowing if you picked up any unknown viruses while searching websites on the internet.
    Dixon D
  • 1.00 out of 5 stars review
    Verified Purchaser
    11/28/2022
    Software great - Customer Experience Poor
    Love the software - hate the process the company puts me through as a current customer. First I do not get the rate I got when I signed on and they try to raise the rate highly at the end of the year. What that forces me to do is let my annual subscription run up and then start over. I'm not sure I will do this again as I will find another vendor that can provide the same and/or similar software experience without the hassle.
    M Smith
  • 5.00 out of 5 stars review
    Verified Purchaser
    09/01/2022
    Nice surprise
    The plant I received was larger than I was expecting for such a great price. It was a pleasant surprise! My plant was also very healthy.
    PatKn
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/15/2022
    Initial Webroot installation
    After much pain in removing the old Symantec software off my two main computers, the installation of the Webroot software was relatively easy. Somewhat confusing was trying to figure out which version of Webroot I needed to purchase. Simpler language for non-computer engineers to understand the differences would help. Operationally the only issue I've come across so far is that on my old Dell computer it no longer allows me to select and disengage a flash drive for safe removal as it use to. This function still works on my HP computer, so I don't know why it quit working on the other since the Webroot installation seemed to occur without a hitch on both machines.
    George Reed
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/07/2022
    Completeness and composure in device security
    The perfect solution I needed for laptop and smartphone security with a cool and composed mind of perpetual assurance. This professional-grade solution is user-friendly, lightning fast, and ready to use anytime. Talk of fidelity and convenience, it has appealed to me as top of the class in the spectrum of superb solutions for device security in the world of digital transformation.
    Unknown
  • 5.00 out of 5 stars review
    Verified Purchaser
    01/02/2022
    Excellent Protection
    We have used Webroot for at least 5 years if not more, and have not had any viruses, malware etc to deal with all thhis time--so we know we have been protected well by Webroot.
    Reta
  • 5.00 out of 5 stars review
    Verified Purchaser
    12/15/2021
    WEBROOT IS Great!!!
    I have been using Webroot for 13 years. The software has never failed to keep my computers secure. This latest purchase for 5 computers was for one of my clients. As soon as I loaded the program on 2 computers, it found malware, etc. and helped me get rid of it. The client is very happy that this is being addressed. Thank you, Webroot Support for all you help.
    CML5620
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/12/2021
    Renewal Process Could Be Less Annoying
    I like the product and the service overall is good; however, rather than renewing my product, I selected a different Webroot package. The automated renewal process continued to send me messages and pop-ups to renew even though I had installed a Webroot product. This is annoying and disrespectful of the customer. It should be a simple matter for the automated process to recognized when another Webroot product is installed.
    Customer2021
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/06/2021
    Need to bring back customer support
    Mixed feelings. What works, works pretty well. Confusing sells technique should have been adding another year to what I had but it wiped out 277days and started a new year. Anti virus OK, Console horrible- needs to be more intuitive, storage horrible, password management didn't need already was a last pass customer and VPN so-so sometimes it works sometimes not. Customer support non existent. Have been a customer for several years but this will be the last.
    jack W
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/18/2021
    So Far So Good
    SO FAR SO GOOD....No issues that we know of however I just had to rebuild my wife's PC do to some weird things that were happening on different websites. I had to replace the harddrive just to be sure that the issue was not on the hard drive. I did not contact WebRoot however because their customer service is too complicated.
    1984 is NOW
  • 5.00 out of 5 stars review
    Verified Purchaser
    11/14/2021
    Great service that is affordable and effective.
    Affordable service that is very effective. I have used Webroot for years. It runs without slowing down computer or phone.
    M1975
  • 3.00 out of 5 stars review
    Verified Purchaser
    10/12/2021
    Good protection but help found on weekend
    I already had a subscription but was unable to alter the auto renew feature or the payment method before the time cutoff for the auto renew to be charged. There is nobody available to help with this on the weekend. I could not find any place online in my profile to change my credit card number. I ended up getting two subscriptions going at the same time which is still causing my computers to be confused. I am surprised and disappointed that there is no option to NOT have my subscription automatically renewed. It makes me feel like I'm being forced to buy. Next time I will call in advance to take care of business on my terms.
    Average guy
  • 4.00 out of 5 stars review
    Verified Purchaser
    10/09/2021
    Great product, manipulative renewal process
    I have been subscribing to webroot for a while now and I find their product effective but the way they attempt to get renewals is very manipulative. They automatically set the account to renew and the price for renewal is 79.99 as opposed to the online price for subscription which is 29.99! Every year they say that they are having special prices for subscription and every year they have the same thing. While they are still assigning automatic renewals at 79.99. And someone who doesn't know any better probably just allows the renewal to go through. Super manipulative and deceptive!!
    Kekillion