Customer reviews
3 out of 5stars
(13 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
05/02/2021
Great system if you have the units plugged in
The battery life sinks - will not make it thru the night without power!
Angie
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
01/16/2022
Battey sucks and needs battery to work
Have had this for less than a year. Price is good,but the battery on this thing is a joke. Couldn't use battery at all after like 2 months,and now it totally died. Can't use it without a battery (even if plugged in), so I need to buy a whole new thing. Won't be buying again.
Mm
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser01/16/2022Battey sucks and needs battery to workHave had this for less than a year. Price is good,but the battery on this thing is a joke. Couldn't use battery at all after like 2 months,and now it totally died. Can't use it without a battery (even if plugged in), so I need to buy a whole new thing. Won't be buying again.Mm
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3.00 out of 5 stars reviewVerified Purchaser12/20/2021Poor volumeWe've been using this since baby was born in September. The sound is not very god at all. We can barely hear if she cries during a nap. I do love the other features, though. We will just need to use another monitor to be able to hear her once we move her into her own room in a year.Sally
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3.00 out of 5 stars reviewVerified Purchaser09/12/2021Nice productIs very inconvenient to use, first camera pixels is low, must also have been put on the power supply it didn't work, so you must make sure that you place position must have a power socket, and then there are the dialogue mechanism is very fuzzy, must to speak in front of the camera, video this way we can hear the sound, the most important is that it is more expensive than similar productstiffany
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4.00 out of 5 stars reviewVerified Purchaser07/08/2021KandBaby
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1.00 out of 5 stars reviewVerified Purchaser07/02/2021would certainly not recommend these at all.worst monitors I've ever had. the audio back to the monitors in my kids rooms don't work. they crack. and they die so fast. the ones I had before this lasted all day. even when they were turned off when they weren't in use. I will be replacing these monitors as soon as I have the funds for ones that will actually work right.MamaBear1416
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1.00 out of 5 stars reviewVerified Purchaser06/22/2021I don't recommend thisThis crap don't work. I brought it in March. My baby was born yesterday, I set it up today and it don't work. The blue light won't come onto monitor work but not the cameraShantell
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5.00 out of 5 stars reviewVerified Purchaser05/02/2021Great system if you have the units plugged inThe battery life sinks - will not make it thru the night without power!Angie
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1.00 out of 5 stars reviewVerified Purchaser04/17/2021Worthless manual!This is the most confusing set-up and the manual is worthless- remote started beeping in the middle of the night for no reason and manual gave absolutely no direction- I even tried to call the company and they didn't even know they had the product! Would never recommend this product!nansworld
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5.00 out of 5 stars reviewVerified Purchaser04/15/2019So far so goodJust got mine today. Received 5 days sooner than shipping said it would take so that's was a plus! Being able to see my baby while she's sleeping is such a HUGE comfort! Easy to set up and has more setting options than my previous monitor with a different brand (which broke when I dropped it). This monitor feels more sturdy and reliable.Emm
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1.00 out of 5 stars reviewVerified Purchaser12/25/2018NOPE!!Donât waist you time or money!! I made the mistake of relying on all the reviews and disregarding all the return charges and postage fees. Picture is absolutely horrible, you could bake bread with all its graininess!! Monitor is constantly loosing connection with wireless !!KallieG
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5.00 out of 5 stars reviewVerified Purchaser05/01/2018Outstanding Customer ServiceWe have owned this monitor for over 2 1/2 years and it has been fantastic for my wife. We have 2 children and we purchased a second camera bought it so that she could monitor both during naps and at night. The battery doesn't last as long as she would like but with the longer power cable it has never been a problem as she leaves it plugged in most of the time. Recently it started acting up and finally got to a point where none of the buttons would work and the sound quit. My wife was in a panic and contacted Infant Optics to see if it could be repaired or if we could purchase a new monitor. A very nice customer service rep (Renee) worked with her and after a couple of quick emails and one phone call she agreed to provide a replacement even though we were well out of the warranty period. I could not be happier with this kind of customer service. The monitor and extra camera were expensive but have given us very good service and now the company has shown that they have very good service as well.Sarah
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4.00 out of 5 stars reviewVerified Purchaser11/01/2017Does more than they say it willI bought this as a cheap wireless camera for a kissing area in a goat shed. The camera was able to receive signal over 300' from the parent unit through 5walls, no line of sight. Now at the distance the camera was slow but still worked. The night vision is truly only 10' at best but I think it would work great in a house for its actual intended use!Farmer717
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5.00 out of 5 stars reviewVerified Purchaser08/31/2017Nice pic qualityWe have been searching for a functional, well rounded monitor system. This unit is just that. It comes equipped with additional features we were surprised to find, lullaby music, Eco mode, zoom feature, and two way voice interaction. The night vision provides a clear, crisp image. My only recommendation would be a longer battery life on the unit, but it is sufficient for our needs. We are very pleased with this unit.juhi