Back to Brother MFC-L3710CW Compact Digital Color All-in-One Printer Providing Laser Quality Results with Wireless

Customer reviews

3.52 out of 5stars
(27 reviews)

Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
03/22/2021
Great Printer
I absolutely love this printer. Everything works great and I like the fact that I can send anything I scan to my email or my computer. Printing quality is excellent. The only thing I would complain about is the cost of the ink but I guess it's not horrible for the amount of pages you can print.
Jay65

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
05/22/2022
Always a problem
The first one copier the glass was cracked we got a second one and there's these little red dots that show up on the paper every time you print out something
Derek A
14 reviews
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  • 3.00 out of 5 stars review
    Verified Purchaser
    01/10/2023
    Not what I would expect for the price point.
    This brand came highly recommended by my tech-support professional. He puts them in Dr's offices and high volume places. He says they are VERY fast. I guess I got the wrong model...the cartridges are 3x's the cost of my HP InstaPrint toner. The expensive cartridges last about 1/2 as long. I am on PC and my colleague with whom I share this printer is on a Mac. She can scan and I cannot...this printer doesn't print 2-sided (the less expensive smaller Brother MFC-J4535DW does? Go figure). I'm aware this probably a driver issue....but I've run that program twice with no difference...The toner must 'heat up' before it can adhere, so there is this weird space between sending to the printer and the actual printing. This machine is very heavy and quite large...the space we have is not quite deep enough, so we have to slide it forward to open the top to get to the cartridge area. The quality is good, once you get things going.
    Ki Sara
  • 4.00 out of 5 stars review
    Verified Purchaser
    01/02/2023
    Great printer….but
    Would have given this printer a very solid 5…but it eats toner! Super impressive in every other aspect. Buy lots of reserve toner cartridges because it goes through them like a kid on his first Halloween candy bar!
    GeoBro
  • 4.00 out of 5 stars review
    Verified Purchaser
    12/25/2022
    Interface could be much more user friendly.
    It is a robust machine that mechanically performs very well. I find the printer interfaces in apps unnecessarily complicated and confusing. If one changes a setting for say an envelope, the next regular print job has to be reconfigured. Instead of having to change settings, the interface should just have simple and temporary on click shell buttons.
    Rory
  • 1.00 out of 5 stars review
    Verified Purchaser
    12/22/2022
    Don't update your firmware!
    Great product - lousy business practice. Just installed latest software update and found out the printer will no longer accept aftermarket cartridges forcing the use of over-priced Brother cartridges. Sneaky. Will never buy Brother again!
    Ernie Strobridge
  • 2.00 out of 5 stars review
    Verified Purchaser
    12/08/2022
    Look around before settling with this one.
    Printer has some connectivity problems with the internet. After a few months the LCD screen started to have problems and half of the LCD screen is now covered in glitchy lines. Printer sometimes has issues when connecting to a PC for scanning documents. Other than those issues, it works okay but seeing as I haven't owned it for very long I am not proud of it's performance thus far.
    Unknown
  • 3.00 out of 5 stars review
    Verified Purchaser
    12/06/2022
    Speed an issue
    The quality of the print is fine, but, the speed is much slower than I anticipated. It seems to be unable to handle (spool?) large files with photos or graphics (such as would be in ppt presentations).
    Ann Martin
  • 3.00 out of 5 stars review
    Verified Purchaser
    11/14/2022
    Manager
    Copier works very well and is fairly easy to use without having to read the owners manual every time you do something new. The one dislike I have is it does not have a cat5 direct input. Sending document from my computer over the wireless system is very slow. It takes at least 20 seconds for the copier to start to print. For this reason I would not purchase this model again. Otherwise it works great, the toner cartridges' are easy and quick to to change.
    Unknown
  • 4.00 out of 5 stars review
    Verified Purchaser
    06/20/2022
    Another solid Brother printer!
    Great printer! Very fast scanner! Color is crisp and pictures detailed. The computer interface is a bit cumbersome but all in all a very good all around machine.
    Martin J
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/07/2022
    Workhorse
    This is the third Brothet color MFP laser we have purchased for our office. They have proven to be absolutely dependable. Setup is extremely simple and there is no fuss with any of the various connection options. Replacing the affordable toner cartridges easy fast and easy. I highly recommend these printers.
    IT Dept at a mid sized co
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/22/2022
    Always a problem
    The first one copier the glass was cracked we got a second one and there's these little red dots that show up on the paper every time you print out something
    Derek A
  • 1.00 out of 5 stars review
    Verified Purchaser
    04/28/2022
    PAULINE JOHNSEY, ADMINISTRATIVE ASSISTANT TO JUDGE
    THE PRINTER HAS PINK DOTS ON ALL COLOR COPIES. TROUBLESHOOTING WITH BROTHER TECHNICIAN DID NOT SOLVE PROBLEM... NOW THERE IS A BLACK BAND ON THE RIGHT OF ALL COPIES. I HAVE CHANGED TONER CARTRIDGES AND DRUMS TO NO AVAIL. I AM NOT HAPPY WITH THIS PRINTER.
    SAME
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/13/2022
    Excellent all around printer
    Beautiful color copies are my favorite thing about this copier. The enlargement and reduction buttons are easy to use. I have had to order ink cartridges however the replacement for ink is not intuitive and the directions are minimal. It took both my husband and I to figure out how to replace the ink cartridge.
    MittyQuail
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/23/2022
    Good overall but not perfect
    It seems to be an okay printer for the most part, but I have had problems with it saying to load paper when there was at least a hundred sheets in the tray. This has happened numerous times in the last 3 months. It also seems to have trouble picking up paper once you turn it over to print on the other side for a double sided paper. It seems to jam more often than some other printers I have used in the past. I do love its scanning ability and how I can scan directly to my computer. I also like the software that lets you make scan profiles so you can tell it to save your scan in a particular format and folder.
    Mike
  • 4.00 out of 5 stars review
    Verified Purchaser
    03/10/2022
    It's average
    Overall, I'm pleased with the printer. I spent several hours on the phone to get it set up because it wouldn't connect to my computer wirelessly and it still doesn't. The quality of printing is good. The savings in ink is fabulous. The few functions I use have been good. I wish it printed double sided. I didn't check that when I bought this one.
    Jeanne Gang
  • 4.00 out of 5 stars review
    Verified Purchaser
    08/11/2021
    Nice printer
    This printer is WAY larger than I realized! It's a beast. But, it does do a great job printing so far. Easy wifi connect was great. The touch screen is amazing. The only thing I'm not happy with is the printing from my cell phone. There is no way to pick the size of what you're wanting to print. I like to print pictures from my cell, but I don't always want them to print as a full 8.5x11. I had the option with my old printer to choose the size before it prints. I hope one day they update this, because that alone would make me not buy the printer again.
    latch380
  • 3.00 out of 5 stars review
    Verified Purchaser
    08/02/2021
    Accuracy is lacking
    We create legal documents We find that the printer pulls the paper differently each time. This causes checkboxes check boxes and form fields to be slightly misaligned. I am not saying that it is completely inaccurate on our templates but it is not aligning with some delicate nuances on our templates therefore causing a problem. The printer is quiet it performs most tasks well it has lots of options good paper paper supply allows for different types types of paper but regrettably that level of accuracy that we must have each and every time is not there.. It doesn't double side print which is a problem and I'm surprised at brother this should be automatic.
    Wedding services
  • 4.00 out of 5 stars review
    Verified Purchaser
    07/22/2021
    Great Prints
    I love the dry printing process! Printer needs to be modified to allow for automatically choosing between a voice message call and/or fax coming in, versus having to manually choose fax if system is set-up to accept voice messages. Brother should do away with starter inks and provide either standard or high yield only. Have found paper sensing to be super sensitive on alignment. Love the output though.
    Eddie
  • 5.00 out of 5 stars review
    Verified Purchaser
    06/24/2021
    Great budget color MFC Laser Printer
    Easy to setup and use and a steal at the refurbished price
    Thomas
  • 2.00 out of 5 stars review
    Verified Purchaser
    06/21/2021
    Problematic from get go
    Printer just doesn't work right. About 75% of the time when I try to print (wirelessly), I get a Windows print error message that says "failed to print." I can hear the printer start up when I print a doc (which, BTW, has an annoying "squeak...squeak...squeak..." when running) but then it stops running and printer displays "Receiving Data" or "Data in Memory" but nothing prints. I've tried restarting everything, removing/reinstalling drivers per Brothers tech support, etc. Still no improvement. Hugely disappointed.
    Frank
  • 4.00 out of 5 stars review
    Verified Purchaser
    04/27/2021
    Only one thing missing!
    You would think that in the age of cell phones, that someone would come up with an analog/digital converter for these wonderful printers. I don't have a landline and not many orgs will take an email with a document copy. So is it possible to have a fake phone number attached to this wonderful printer that I could connect to from my cell phone and then send a fax? Why don't business fax machines have a built in converter to accept digital transmissions. Some one is going to make a boatload when they do this. Even an add on device to do the same thing.
    eye in the sky