Customer reviews
3.65 out of 5stars
(20 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
07/05/2023
great product!!
people were saying it's used but it seems brand new to me lol i haven't had a single issue with it and i'm glad it works perfectly fine because i genuinely needed the upgrade
User34
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
08/18/2022
Bad volume/speaker.No replacement option
New phone and volume is super low with volume turned all the way up ! Tried resetting phone and same results . The ringer/speaker super low . Barely can hear it ring from 5 ft away. Earpiece also super low and can barely hear the person on the other end . New and just transferred over and immediately noticeable . Had to retransfer back to original phone. Besides being very disappointed but the aggravation is , it’s return only and can take up to three business weeks for money to be returned into account . I am understanding that just because its new ,sometimes these things happen but for it to take so long for return by mailing and than repeating the process on purchase til money is back into account than waiting for a not a replacement but a new purchase again . This will takes weeks !! Very disappointed !!
Frank
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser07/05/2023great product!!people were saying it's used but it seems brand new to me lol i haven't had a single issue with it and i'm glad it works perfectly fine because i genuinely needed the upgradeUser34
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5.00 out of 5 stars reviewVerified Purchaser06/16/2023Elizabeth
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5.00 out of 5 stars reviewVerified Purchaser06/02/2023Love it!!Love it!!! I got the Green one. It is so cute!! Came in one piece and works great!! Not used either if you're worried about that.Allen
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4.00 out of 5 stars reviewVerified Purchaser05/15/2023Very happy. Came very fastLove this phone! It does have a few minor glitches or pauses but previous iPhones I've had on straight talk usually have some tweaks. it didn't come in an iPhone box, just a white box, however it was very sealed and professional looking. I got a charger but not the adaptor box or anything. Did come with a sim card (I didn't use it, I used my old SIM card to keep my number and pictures) and an apple sticker. It came very nice, no scratches or dents and was mostly charged when I turned it on. The color is the same as I wanted. I'm very happy with my purchase. Picture shown is with my casetify case on it. Have had it a few weeks now and am still happyReagan
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1.00 out of 5 stars reviewVerified Purchaser12/26/2022Angel
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1.00 out of 5 stars reviewVerified Purchaser11/28/2022NOT A STRAIGHT TALKDO NOT BUY! This is not a straight talk phone. It's a third-party vendor called loop. Phone is refurbished and comes in a loop box with no paperwork or anything just phone and generic charger. Cannot return back to store, you have to return back to loop and wait for refund!Jimmy
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4.00 out of 5 stars reviewVerified Purchaser11/17/2022Pleasantly surprisedWhen I purchased this phone it was around black friday and I had assumed the price was so cheap because of the sales, I later learned that it was cheaper because it is a second hand phone. I was worried that it would come and be something that I wasted money on. I was pleasantly surprised when I had received my package a day after ordering and when I opened my box to reveal a brand new phone. It has very little wear and the battery health is at 99. I would purchase from this company again.kirstyn
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1.00 out of 5 stars reviewVerified Purchaser10/16/2022Destiny
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1.00 out of 5 stars reviewVerified Purchaser10/12/2022Phones from Loop Mobile are usedCheck who the seller is very carefully. If it says Loop Mobile then the phone is most definitely used even though they say in the phone specifications that it is a new phone. When you open the box, there is paperwork that specifically states that it is a refurbished phone and that there is no warranty on the phone. . There is a reason their prices are less expensive then the other sellers.David
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1.00 out of 5 stars reviewVerified Purchaser08/18/2022Bad volume/speaker.No replacement optionNew phone and volume is super low with volume turned all the way up ! Tried resetting phone and same results . The ringer/speaker super low . Barely can hear it ring from 5 ft away. Earpiece also super low and can barely hear the person on the other end . New and just transferred over and immediately noticeable . Had to retransfer back to original phone. Besides being very disappointed but the aggravation is , it’s return only and can take up to three business weeks for money to be returned into account . I am understanding that just because its new ,sometimes these things happen but for it to take so long for return by mailing and than repeating the process on purchase til money is back into account than waiting for a not a replacement but a new purchase again . This will takes weeks !! Very disappointed !!Frank
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4.00 out of 5 stars reviewVerified Purchaser06/26/2021My PhoneI like the phone just fine. I was not happy with the delivery service.DynaMight
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5.00 out of 5 stars reviewVerified Purchaser06/10/2021Great PhonekI like thing about this phone.Babe
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1.00 out of 5 stars reviewVerified Purchaser04/26/2021Jose
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5.00 out of 5 stars reviewVerified Purchaser03/23/2021Marian
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5.00 out of 5 stars reviewVerified Purchaser03/11/2021Faith
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5.00 out of 5 stars reviewVerified Purchaser12/29/2020Exactly as advertisedI bought his phone to replace an iPhone 7. Vast improvement.Kevin912
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5.00 out of 5 stars reviewVerified Purchaser12/28/2020UpgradeWorks great, glad I upgraded. Have to get used to some things but a good phone overallSam K
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5.00 out of 5 stars reviewVerified Purchaser12/24/2020Problem free!Great product and smooth transition from old phone to new IPhone!Tlaws
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5.00 out of 5 stars reviewVerified Purchaser11/24/2020IPhone 12The iphone 12 arrived in the time that it was suppose to. It was packed securely. The set up was easy and the activation was simple. The customer service person was helpful and knowledgeable. All and all I would recommend this Iphone 12. The phone seems to be faster than the iphone 6 that it replaced.mainely Herb
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5.00 out of 5 stars reviewVerified Purchaser11/11/2020iPhone 12Best iPhone thus far imo ( combination of iPhone 5s and iPhone 11 )Unknown