Customer reviews
3.03 out of 5stars
(35 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
09/20/2022
Excellent Hoop System!
Excellent replacement for an old hoop system. Package was delivered in two days and had all the parts necessary. Instructions were clear and took about 4.5 hours to put together by myself. Would be easier with two people. My son loves the new hoop and it has a great solid backboard sound. Was on sale so scooped it up and could not be happier!
SF
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
12/15/2021
DO NOT PURCHASE ONLINE
If you would like to actually be able to use your basketball hoop DO NOT PURCHASE ONLINE go to the store maybe you will have better luck than we did.. Pieces missing and broken..
Daralee
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser04/13/2023Bad product and bad customer serviceThey sent a defensive item and it took us long time to put it up and found out the base is broken so it can’t hold the water to make the basketball hoop steady. The entire hoop shakes every time winds blows. It’s dangerous to it it like this. So we asked for return, but the customer rep told us to disassemble it and return it. We don’t have the original box anymore and we are not able to spend another few hours disassemble it.teresa
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5.00 out of 5 stars reviewVerified Purchaser04/02/2023Great for the kids!Took me and my wife 2 hours to put together. Definitely need 2 people, makes it go a lot faster. Looks to be a solid build, and kids already enjoyed it. Filled the base up about half with water since we still have snow on the ground, and plan on putting sand bags on it as well to keep it upright from the wind. For the money, it’s definitely worth it. Some people had a bad experience with the condition of the box, but ours arrived in great shape, and all parts were inside. Great hoop for the kids to use for the next few years. If you’re having trouble putting it together, there is a YouTube video that helps. Enjoy!Flippies
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3.00 out of 5 stars reviewVerified Purchaser03/27/2023Jessie
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1.00 out of 5 stars reviewVerified Purchaser02/16/20232 Months old and Falling apart! Not happyLess than 2 Months old, barely used the hoop and already have a piece of the rim that fell off :(CT
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5.00 out of 5 stars reviewVerified Purchaser02/12/2023anthony
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5.00 out of 5 stars reviewVerified Purchaser02/12/2023anthony
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4.00 out of 5 stars reviewVerified Purchaser12/11/2022Good Adjustable GoalThings I liked about this goal was it was reasonably priced but seemed to be good quality. I like the fact that it raises and lowers to different heights.Unknown
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1.00 out of 5 stars reviewVerified Purchaser12/06/202254 Spalding basketball goal for ChristmasItem arrived in terrible condition. It looks like the threw a bunch of cardboard together and duct taped it to secure it. Im afraid to pick it up as it may fall apart when i do. There are puncture holes all over box and it is soakedphillip
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1.00 out of 5 stars reviewVerified Purchaser12/02/2022Terrible serviceThis was a gift. Raining outside, box was left on side walk not front door. Not even on porch. Driver flew put of here when I asked for help. We have ordered alot. UnbelivableSheila
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1.00 out of 5 stars reviewVerified Purchaser11/27/2022Daniel
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5.00 out of 5 stars reviewVerified Purchaser11/19/2022Sturdy hoopEasy to set up, directions are very specific and there is videos as wellRogelio
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5.00 out of 5 stars reviewVerified Purchaser09/20/2022Excellent Hoop System!Excellent replacement for an old hoop system. Package was delivered in two days and had all the parts necessary. Instructions were clear and took about 4.5 hours to put together by myself. Would be easier with two people. My son loves the new hoop and it has a great solid backboard sound. Was on sale so scooped it up and could not be happier!SF
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2.00 out of 5 stars reviewVerified Purchaser08/29/2022zhongwen
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1.00 out of 5 stars reviewVerified Purchaser08/27/2022BOX IS TORN APARTI bought this for a Christmas gift, the box is completely torn apart, I'm leaving this at a 1 star and praying all the pieces are inside come ChristmasNA
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5.00 out of 5 stars reviewVerified Purchaser07/24/2022Good value for the priceVery nice and sturdy goal. It was a little hard to follow the instructions for assembly and I did it with the help of my 12 year old son. We got it done and it wasn't so bad. He is very happy about this new goal and how it is adjustable. Good value for the price.OGlover
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2.00 out of 5 stars reviewVerified Purchaser07/24/2022Not goodBox came completely damaged and open all over were holes. It was repackaged and taped up. There's hardware missing from the box so I couldn't complete the assembly.james
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1.00 out of 5 stars reviewVerified Purchaser07/22/2022I want a refundTrash. Both were in all kind of bags not in the same group for each section very confusing. Communication with Spalding was trash. This isn't mom friendly to put together OK they could have done better I'm never ordering anything else from Spalding I don't buy your basketballs and I never will.Selena
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5.00 out of 5 stars reviewVerified Purchaser07/18/2022Fully happy !!After a long research, we did buy a good product from Walmart. My son loves it and he is enjoying it with his friends in our street.RKP
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3.00 out of 5 stars reviewVerified Purchaser07/14/2022Bad quality rimIn less than 3 months, the rim started to break. I forgot to submit the complain before the 90 days of warranty. I bought it on March 30th.Rach
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2.00 out of 5 stars reviewVerified Purchaser06/25/2022Difficult and crooked assemblyThe assembly instructions were quite difficult, and the main pole unit's drilled holes are not centered - so the entire hoop is off-kilter. Quite ridiculous looking, really. Other than that, it seems like it should do the trick once we get replacement parts from Spalding.Kraig