HRB Digital LLC

HRB Digital LLC H&R Block Tax Software Premium 2020 (Mac Download)

$52.63
(2.29) 2.29 stars out of 21 reviews 21 reviews
$52.63
$52.63
Free overnigh delivery
FSA and HSA eligible
HRB Digital LLC H&R Block Tax Software Premium 2020 (Mac Download)

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Customer reviews & ratings

2.29 out of 5stars
(21 reviews)
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Most helpful positive review

5.00 out of 5 stars review
Verified Purchaser
10/21/2021
Solid
Been using this program from basically the start. It's different on the user end but always delivering the latest updates for the latest tax codes. It's very reliable. Having a trusted system/software especially for taxes is a good feeling. Start your taxes early and take the time to get every benefit the government allows via the software. You will be happy with it. Thanks.
Robsfarm

Most helpful negative review

1.00 out of 5 stars review
Verified Purchaser
10/19/2018
Complicated software
Confusing. Navigation is terrible. It seems everytime I go back to change anything it makes me walk through all the previous steps. Finally figured out how to avoid that. The GUI looks like it's from the late 90's. I'm pretty sure it did not calculate the tax right. For testing I put in a high number as income and it still said I didn't owe any tax. I ended up printing it out and doing my taxes manually comparing the results from this software. I'll prob get a letter from the IRS soon. Nice thing is that I get +5% refund card to Amazon. A lot of the core functionality seems to be there but the software needs some serious help from a users perspective.
andrewrd
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/21/2021
    Solid
    Been using this program from basically the start. It's different on the user end but always delivering the latest updates for the latest tax codes. It's very reliable. Having a trusted system/software especially for taxes is a good feeling. Start your taxes early and take the time to get every benefit the government allows via the software. You will be happy with it. Thanks.
    Robsfarm
  • 3.00 out of 5 stars review
    Verified Purchaser
    10/16/2021
    Disappointed
    The software did not allow the 6digit personal id pin from IRS. Only the 5digit From the software. Because of this could not submit electronically. I had to mail it. Very disappointed .
    MarilynC
  • 5.00 out of 5 stars review
    Verified Purchaser
    10/15/2021
    Quality Software
    It's a very good software. It figured out a significantly higher refund than I anticipated. However, I didn't know that I have pay extra for state filing.
    Very Satisfied UserMI
  • 2.00 out of 5 stars review
    Verified Purchaser
    10/07/2021
    Oops! H&R didn't read tax law (and client query)
    Low confidence H&R software is accurate! 2020 Covid law hd provisions for tax law. One was for IRA & 401(k) loans. H&R didn't include in tax software so tax error (up) was HUGE if one took out loan & repaid it. In spite of over 30 queries (on line & by phone) error remained beyond 15 April until early May (lucky H&R got 1 month extension to filing). Fix was to OVERRIDE software and ignore warnings! QUESTION: What other errors were missed?
    Taxpayer with issues
  • 3.00 out of 5 stars review
    Verified Purchaser
    09/17/2021
    Mostly Very Good, But K-1 Forms Are Poorly Handled
    A lot of the interview process is very effective, and it is wonderful to look at the Forms as they develop little by little. But the handling of K-1 forms (partnership report received each year) has not improved, over the years; The software is leaving it for me to add numbers directly onto forms - and the "overrides" required mean I cannot use e-filing. Today I mailed 85 pages (my federal tax filing) to the IRS in Utah. Not as good as it should be. K-1 is your big problem (in my experience for years now).
    SpiesArmageddon
  • 1.00 out of 5 stars review
    Verified Purchaser
    08/25/2021
    No, No, and No
    No meaningful phone support or chat. Software does not have option for some entries and changed my filing status in some places. Waited on hold 20-50 min.multiple times and often was cut off. When waded through enough phone menus and finally got in queue to actually talk to someone, static would be so bad that I barely could understand the person. This happened routinely. I didn't find one person who knew the answer to some basic questions about the problems with the software. Each time I got put on hold while they went to look up the answer or consult with someone else. One time the person did not come back despite telling me to make sure I waited. After 20 min.or so, I hung up. I finally decided I'd spring for paying extra to talk to one of their online professionals. You can't access them directly: you have to go through the main number and explain what you want. Each time I was cut off when they did the transfer. The last time I called, they told me the service wasn't available. I finally went in to see a tax advisor in person, who told me even they couldn't get through without a long wait and that it had gotten worse over the last few years. Last year was my first year using H&R Block. I bought the online version, had some of the problems I described here, but thought this year would be easier since my basic information would be filled in. Wrong: the system keeps a pdf of the return, but you have to fill everything in again, including all items for depreciation. So I then bought the version you download and store locally and am told it should now be easy for next year, but I'm skeptical that my experience will improve.
    George235
  • 2.00 out of 5 stars review
    Verified Purchaser
    07/03/2021
    First time in 20 years I needed help and it wasn't
    I have used this software since it was Kiplingers TaxCut. The interview always covered everything I needed to be confident in my Taxes. This year was my first time to enter into a partnership. The interview didn't cover some aspects of the schedule K1. And the online help was worthless. I had to go find a tax professional to check my work and explain it to me. In the end I had entered everything correctly, but if the interview had covered everything or there had been a way to get 5-10 minutes of assistance from an online assistant I wouldn't have had to go to someone else. Makes me consider hiring a cpa. Never needed one before.
    Michael908
  • 1.00 out of 5 stars review
    Verified Purchaser
    05/11/2021
    Short comings of product
    Virtual assistance isn't helpful. Couldn't reach a live body. Instructions, especially for cost basis non existent. Program, despite info on website, doesn't support all needed state forms. Will not purchase again. Especially since it's non-refundable.
    Brandy10
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/19/2021
    final instructions
    The only problem I had and did not appreciate was was having an update required just before I sent my efile to the IRS. Then I had a problem with it repeating over and over. Had to download from site. Also remind people after download to save tax form here and to reboot computer after download
    G Hogan Fort WorthTX
  • 5.00 out of 5 stars review
    Verified Purchaser
    04/10/2021
    Great way to do your own taxes
    Great program to do my own taxes. I have been using it for a long time and its easy to download last years to start a new one and the queues using last years titles and sources keeps reminding me to be sure i have a full package of info to complete the return. Also the worksheets on the contributions helps estimate the values of the contributed items so easy. Final checks also keeps my on my toes.
    Unknown
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