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Refunds returns submitted in-store or by mail are refunded to your original method of payment. Outbound shipping charges are not always refunded upon return, this can include regular and freight shipping, and any shipping surcharges.

Debit or Credit Card

  • Debit and credit card refunds will be available in up to 10 business days to get your refund.
  • If your purchase was made using a debit or credit card, any refund is issued to that same card. If the original card is not present and is not available by scanning the receipt, your refund is processed onto a DX Daily Store shopping card or gift card.
  • If your purchase was a debit transaction, the refund is placed back on the debit card, if available, or cash can be provided.

Return In-store Items without a Receipt

If you don't have your receipt, show us your valid, government-issued photo ID. If your ID information matches with the one stored in our secure database, your return will be accepted.

You can then choose to do one of the following:

  • Exchange the item with another item
  • Get a cash refund if the returned item is less than $10
  • Get a DX Daily Store shopping card or gift card if the returned item is equal to or more than $10
  • If available, send the item to the manufacturer for repair

Returns are refunded to your original method of payment. Find more information on how to submit a return.

If your order is canceled and does not ship, please review our information on authorization holds.

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